Kiyomy Pena
Miami Gardens,FL
Summary
Over 22 Year of experience successfully developing my career in the Health Care Industry.Making positive impact on the lives of patients and their families. My expertise includes strategic planning,budget management,regulatory compliance and staff development. Strong multi-tasking,excellent organizational and costumer service skills. Proficient bilingual English and Spanish.
Overview
18
18
years of professional experience
Work History
EMR Training Manager
Las Mercedes Medical Center.
02.2021 - 06.2023
- Organized and edited training manuals,multimedia visual aids and others educational materials.
- Managed all exempt employee coaching,training and performance improvement actions.
- Coordinated ongoing technical training and personal development classes for staff members.
- Trained new hires to perform cross-training exercises with experienced workers.
- Provides technical expertise and consulting assistance to educate others ,also serves as training and education adviser to the supported organization.
HIM Manager
Las Mercedes Medical Center
10.2018 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Supervised performance of HIM operations by overseeing operations reports,reviewing data for trends and identifying infrastructure needs.
- Updated company policies to comply with safety and privacy practices to uphold patient wellbeing.
- Researched HIM software solutions,implemented new programs.
- Cross-trained existing employees to maximize team agility and performance.
Medical Records Clerk
IMC Health Medical Centers
06.2014 - 10.2018
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Printed and photocopied documents to provide patients with copies of medical records.
- Supported medical staff by providing organized and accurate medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Assisted in training new staff on medical record processing and filing procedures.
- Knowledge of medical terminology.
- Skilled in establishing and maintaining effective working relationship with co-workers,medical staff and patients.
CNA
Universal Health Care
08.2013 - 05.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Costumer Service Manager
Manuel Ascunse Domenech Hospital
01.2011 - 04.2013
ICU/ ER EKG Technologist
Manuel Ascunce Domenech Hospital
01.2005 - 01.2011
Education
Certified Nursing Assistant.
Universal Health Care
Albuquerque, NMEKG Practicioner in Performance And Interpretation
DOH/Manuel Ascunse Hospital-Nursing School Faculty
Camaguey,Cuba Bachelor of English Language And Literature
Pedagogical Institute Jose Marti.
Camaguey, CubaSkills
- Field Patient Assessments
- Cardiopulmonary Resuscitation (CPR)
- Defibrillation and Resuscitation
- Diagnostic Procedures
- Heart Monitoring
- EMR Systems
- 9 years of experience management Heath Care 2000( MDVita)system
- Excell, Microsoft Word
Timeline
EMR Training Manager
Las Mercedes Medical Center.
02.2021 - 06.2023
HIM Manager
Las Mercedes Medical Center
10.2018 - 06.2023
Medical Records Clerk
IMC Health Medical Centers
06.2014 - 10.2018
CNA
Universal Health Care
08.2013 - 05.2014
Costumer Service Manager
Manuel Ascunse Domenech Hospital
01.2011 - 04.2013
ICU/ ER EKG Technologist
Manuel Ascunce Domenech Hospital
01.2005 - 01.2011
Certified Nursing Assistant.
Universal Health Care
EKG Practicioner in Performance And Interpretation
DOH/Manuel Ascunse Hospital-Nursing School Faculty
Bachelor of English Language And Literature
Pedagogical Institute Jose Marti.
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