KIYON FORBES
The Bronx
Summary
Dynamic bartender with a solid history of training and mentoring staff in high-pressure settings. Specializes in optimizing bar operations and inventory management while delivering exceptional guest service. Committed to maintaining a safe and welcoming atmosphere through adherence to service standards and regulatory compliance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Penthouse on Park
New York
06.2025 - Current
- Prepare and serve craft cocktails, premium spirits, wine, and beer while maintaining consistency and quality.
- Provided exceptional guest service in high-volume upscale nightlife environment, enhancing overall guest satisfaction.
- Cultivated strong relationships with guests, fostering repeat business and loyalty.
- Ensured bar cleanliness, organization, and compliance with alcohol service regulations, contributing to a safe and welcoming atmosphere.
Head Bartender
Kakes NYC
Long Island City
08.2023 - 06.2025
- Oversaw daily bar operations and supervised bartending staff, ensuring smooth service during high-volume periods.
- Trained and mentored new bartenders on cocktail preparation, POS systems, and guest service standards.
- Created specialty cocktails and addressed guest concerns, enhancing overall customer satisfaction.
- Managed inventory, ordering, and product rotation to maintain optimal stock levels and minimize waste.
Bartender
Hard Rock Cafe
10.2022 - 08.2023
- Crafted specialty cocktails and beverages to enhance guest experience in fast-paced restaurant environment.
- Recommended menu items and beverage pairings to boost sales and elevate guest satisfaction.
- Checked identification and enforced responsible alcohol service policies to maintain compliance and safety.
Bartender
Virgil's Real BBQ
10.2021 - 09.2022
- Delivered attentive guest service and tailored beverage recommendations to enhance customer satisfaction.
- Promoted menu specials and facilitated a positive dining experience through effective communication.
- Managed inventory levels and restocked bar supplies to ensure seamless service flow.
Bartender
Nordstrom
10.2018 - 04.2021
- Created signature cocktails that enhanced customer experience and contributed to bar's unique offerings.
- Prepared alcoholic and non-alcoholic beverages, ensuring customer satisfaction and service quality.
- Managed customer orders and partnered with team members to streamline service delivery.
Neighborhood Expert Bartender/Server
Applebee's Neighborhood Bar & Grill
12.2015 - 03.2018
- Upsold food and beverage offerings, contributing to increased sales.
- Resolved guest concerns to foster strong customer relationships.
- Trained new team members on POS systems and service standards to enhance team performance.
Education
High School Diploma -
St. Raymond High School
Bronx, NYSkills
- Craft Cocktails
- Beverage Knowledge
- High-Volume Service
- POS Systems
- Inventory Management
- Upselling
- Cash Handling
- Guest Relations
- Staff Training
- Leadership
- Conflict Resolution
Certification
- CPR Certificate, 01/01/15
- Neighborhood Expert Certificate, 01/01/16
Timeline
Bartender
Penthouse on Park
06.2025 - Current
Head Bartender
Kakes NYC
08.2023 - 06.2025
Bartender
Hard Rock Cafe
10.2022 - 08.2023
Bartender
Virgil's Real BBQ
10.2021 - 09.2022
Bartender
Nordstrom
10.2018 - 04.2021
Neighborhood Expert Bartender/Server
Applebee's Neighborhood Bar & Grill
12.2015 - 03.2018
High School Diploma -
St. Raymond High School