Energetic candidate offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with people. Punctual and dedicated to service. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Volunteer
Shield Of Faith Missionary Baptist Church
Oklahoma City, OK
01.2010 - Current
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Assisted with special events and programs.
Guided troubled individuals to tools and resources necessary for healing.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Communicated with staff members to stay informed about volunteer opportunities and events.
Home Health Aide
Girling Home Health Care
Oklahoma City, OK
01.2007 - 10.2010
Provided mobility assistance such as walking and regular exercising.
Followed nutritional plans to prepare optimal meals.
Assisted disabled clients to support independence and well-being.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Transported clients for medical and personal outings.
Education
Master of Arts - Psychology
Liberty University
Lynchburg, VA
05.2024
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA
05.2014
Associate of Applied Science - Business
Oklahoma State University - Oklahoma City
Oklahoma City, OK
05.2009
Skills
Clerical Support
Public Speaking
Data Evaluation
Verbal and Written Communication
Document Management
Client Relations Strength
Recordkeeping and Confidentiality
Adaptability and Dependability
Administrative Support
MS Office
Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe that every customer interaction, even over the phone, is an opportunity to make a positive difference. My commitment to active listening, empathy, and exceeding expectations ensures that every customer feels valued and understood.
Timeline
Volunteer
Shield Of Faith Missionary Baptist Church
01.2010 - Current
Home Health Aide
Girling Home Health Care
01.2007 - 10.2010
Master of Arts - Psychology
Liberty University
Bachelor of Science - Psychology
Liberty University
Associate of Applied Science - Business
Oklahoma State University - Oklahoma City
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