Kizzy Mutro
Zebulon,NC
Summary
Being successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader.
Overview
14
14
years of professional experience
Work History
Teacher
Young Explorers child care and learning center
Knightdale, NC
09.2022 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Supervised children during meal times, playtime, and other activities.
- Planned field trips to local parks and museums to enhance classroom curriculum.
- Utilized positive reinforcement techniques to promote desired behavior in children.
Customer Service Associate
Foodlion Grocery Store
Knightdale, NC
10.2013 - 11.2018
- Greeted customers and identified their needs.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Compiled daily sales reports for management review.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
Manager
mark's supermarket
Creswell, NC
10.2009 - 08.2013
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Columbia High School
Columbia, NC06.2000
Skills
- Student Engagement
- Curriculum Implementation
- Group Instruction
- Classroom Instruction
- Contract Management
- Sales Tracking
- Cost Control
- Inventory Management
- Schedule Management
- Staff Scheduling
Timeline
Teacher
Young Explorers child care and learning center
09.2022 - Current
Customer Service Associate
Foodlion Grocery Store
10.2013 - 11.2018
Manager
mark's supermarket
10.2009 - 08.2013
High School Diploma -
Columbia High School
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