Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Authorization
Personal Information
Spanish
Languages
Writing
Additional Information
Timeline
Generic

Kizzy Wade

Ann Arbor,MI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Quality Inspector/Packer Operator

Neogen Corporation
07.2022 - 11.2023
  • Inspecting and packaging merchandise.
  • Inspected Toyota and General Motors parts with accuracy, reporting problems or defects quickly.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Supervised production workers to identify areas in need of improvement for high-quality production.
  • Produced 1000 high quality parts on a eight-hour shift daily

Business Owner

Kizzy's Hair Design
01.2006 - 10.2023
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.
  • Styled, cut, colored, washed hair as directed by customer
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Data Entry Clerk

Manpower
01.2022 - 05.2022
    • Completed data entry tasks with accuracy and efficiency.
    • Organized, sorted, and checked input data against original documents.
    • Sorted documents and maintained organized filing process.
    • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
    • Accurately input 800 documents a day
    • Efficiently processed inventory
    • Scanned documents and saved in database to keep records of essential organizational information.
    • Updated and maintained customer information, documents and records.

Passport Specialist

Peckham Inc
01.2020 - 09.2020
  • Answering phones, assisting customers with national life and death emergencies
  • Assisting customers with passport applications and renewal information
  • Giving customers national information regarding passport information, COVID-19, traveling domestically and internationally
  • Providing customers with guidance regarding traveling solutions, safety, and precautionary methods while traveling and touring outside of the United States.
  • Resolver over 5,000 customer complaints
  • Assisted over 500+ calls daily and transferred calls as directed
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Associate of Business Administration - Business

Lansing Community College
Lansing, MI
05.2015

High school or equivalent - Economics

Central High School
Flint, MI
06.1996

Skills

  • Case Management
  • Social Work
  • Tutoring
  • Customer service
  • Manufacturing
  • Warehouse experience

Accomplishments

  • Tutored up to 50 students per month.
  • Increased student's grade average by 80%.
  • Helped students achieve 90+ on 10 tests.
  • Achieved consistency results through effectively helping with problematic issues.

Certification

  • CPR Certification
  • First Aid Certification

Work Authorization

Authorized to work in the US for any employer

Personal Information

  • Relocation: Anywhere
  • Title: Data entry/ light industrial

Spanish

I am moderately fluent as a Spanish speaker who enjoys speaking in Spanish conversations.

Languages

Spanish
Professional Working

Writing

I have been a writer since I was a young girl in school. I have taken journalism, high-level English classes before college. I have taken Creative writing classes. I worked at the Flint Journal, and had a position as an editor. I have published five books on Amazon. I am a short-story writer.

Additional Information

3046 Signature Blvd, Ann Arbor, Mi. 48103, (517)517505-3735) Kizzy Wadekizzyw027@gmail.com


Professional References

Reference #1

Gabrielle Freburg

Customer Service Representative

Peckham Industries

Co-worker

(517)930-5154)



Reference #2

Job Specialist

Michigan Works

(517)492-5500)

http://www.camw.org

Case Worker


Reference #3


Kim Osmani

Manager

Peckham

(517)316-4000

http://www.peckham.org

Team lead management



Timeline

Quality Inspector/Packer Operator

Neogen Corporation
07.2022 - 11.2023

Data Entry Clerk

Manpower
01.2022 - 05.2022

Passport Specialist

Peckham Inc
01.2020 - 09.2020

Business Owner

Kizzy's Hair Design
01.2006 - 10.2023

Associate of Business Administration - Business

Lansing Community College

High school or equivalent - Economics

Central High School

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