KJ Bujak
Minneapolis,MN
Summary
Analytical and results-driven leader with 8+ years of experience optimizing operations, resource planning, and process efficiency within consulting and audit environments. Skilled in transforming business objectives into operational strategies, driving workforce utilization, and improving performance outcomes across large, cross-functional teams. Recognized for strategic decision-making, stakeholder collaboration, and operational excellence in dynamic, growth-oriented organizations.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Operations Manager
Aspen Dental
05.2026 - 06.2026
- Provided float coverage when a Manager was out of the office
- Ensured accurate documentation was noted with each patient interaction
- Collected balance everyday at 98% success rate
- Followed up with patient complaints within a business day
- Multiple locations
Operations Lead
Aspen Dental
Hastings, MN & Bloomington, MN
12.2025 - 05.2026
- Provided superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Consulted with patients on treatment options provided by clinical team while verifying insurance benefits to ensure high quality of care
- Reviewed financial data daily to evaluate the impact on the practice
- Oversaw scheduling and confirming patient appointments
- Promoted from a single doctor office to a double doctor office after three months
Manager, Talent Alignment Group
ForvisMazers US
01.2024 - 09.2025
- Directed operations and workforce planning for a 75-person audit team, ensuring alignment of staffing with business objectives
- Streamlined forecasting and reporting processes to improve operational visibility and resource efficiency
- Collaborated with leadership to translate strategic goals into actionable operational plans
- Developed and presented performance metrics and utilization dashboards for executive stakeholders
- Proactively identified operational risks and implemented mitigation plans to maintain business continuity
- Remote
Senior Specialist, Resource Management
West Monroe
Chicago, IL
03.2023 - 01.2024
- Oversaw operational management and capacity planning for a 150-person consulting practice
- Enhanced operational efficiency by implementing standardized forecasting and resource allocation processes
- Partnered with leadership to assess workload distribution and optimize utilization across project teams
- Supported implementation of operational tools in Workday, improving data accuracy and reporting
- Delivered actionable insights through analysis of performance trends, staffing risks, and demand fluctuations
- Chicago, IL
Specialist, Resource Management
West Monroe
Chicago, IL
03.2021 - 03.2023
- Managed operational reporting through weekly dashboards and performance metrics
- Improved scheduling workflows by identifying utilization risks and recommending operational solutions
- Championed equitable workload distribution through data-driven staffing strategies
- Chicago, IL
Senior Associate, Resource Management
KPMG
Chicago, IL
10.2019 - 03.2021
- Directed operations and staffing strategy across multiple advisory service lines to improve delivery efficiency
- Developed predictive utilization models that optimized team deployment and minimized idle capacity
- Partnered with recruiting and HR to align workforce planning with business forecasts
- Introduced process improvements that enhanced operational coordination between service lines
- Chicago, IL
Associate, Resource Management
KPMG
Chicago, IL
05.2017 - 09.2019
- Supported firmwide operational planning through resource trend analysis and performance reporting
- Advised client engagement teams on resource availability, improving project scheduling and delivery
- Chicago, IL
Recruiting Coordinator (Contract)
KPMG
Chicago, IL
05.2015 - 05.2017
- Coordinated large-scale recruiting operations, enhancing process speed and communication efficiency
- Supported implementation of process improvements for high-volume hiring cycles
- Chicago, IL
Client Care Manager
Jameson Sotheby’s International Realty
Evanston, IL
09.2014 - 05.2015
- Managed operational workflows for client communications and marketing programs
- Streamlined administrative processes to improve client engagement and service delivery
- Evanston, IL
Education
Master of Science - Human Resource Management
Roosevelt University
Chicago, IL05-2019
Bachelor of Science - Health Education
Northern Illinois University
DeKalb, IL05-2012
Skills
- Microsoft Excel, PowerPoint, Word Workday Resource Management Systems
- Customer service
- Problem-solving
- Team leadership
Core competencies
Operations Strategy | Process Optimization | Workforce Planning | Capacity and Utilization Management | Data-driven Decision Making | Performance Reporting | Stakeholder Engagement | Cross-Functional Leadership | Continuous Improvement | Workday | Microsoft Office Suite
Timeline
Operations Manager
Aspen Dental
05.2026 - 06.2026
Operations Lead
Aspen Dental
12.2025 - 05.2026
Manager, Talent Alignment Group
ForvisMazers US
01.2024 - 09.2025
Senior Specialist, Resource Management
West Monroe
03.2023 - 01.2024
Specialist, Resource Management
West Monroe
03.2021 - 03.2023
Senior Associate, Resource Management
KPMG
10.2019 - 03.2021
Associate, Resource Management
KPMG
05.2017 - 09.2019
Recruiting Coordinator (Contract)
KPMG
05.2015 - 05.2017
Client Care Manager
Jameson Sotheby’s International Realty
09.2014 - 05.2015
Bachelor of Science - Health Education
Northern Illinois University
Master of Science - Human Resource Management
Roosevelt University