Everist Ononye
Conyers,GA
Summary
Dedicated and detail-oriented with strong customer service and financial reconciliation skills. Adept at managing overnight hotel operations, ensuring security compliance, and providing top-tier guest assistance. Experienced in balancing daily transactions, handling administrative tasks, and resolving guest concerns efficiently. Excels in working independently in fast-paced environments while maintaining accuracy and professionalism.
Overview
7
7
years of professional experience
Work History
Crew Member
Arbys Resturant
05.2022 - Current
- Processed customer orders accurately and efficiently at the front counter and drive-thru.
- Managed cash transactions and ensured register balances at the end of shifts.
- Maintained a clean, organized workspace, following safety and sanitation guidelines.
- Provided exceptional customer service, addressing complaints and ensuring guest satisfaction.
- Developed multitasking skills by managing multiple tasks simultaneously in a fast-paced environment.
Assistant
Auto-shop Assistant
05.2021 - 11.2021
- Assisted with daily shop operations, including inventory tracking and restocking supplies.
- Provided hands-on support for basic vehicle maintenance and repairs.
- Ensured work areas were clean and organized for maximum efficiency.
- Developed troubleshooting and problem-solving skills while assisting technicians.
Volunteer Front Desk Assistant
Amazing Grace Church
10.2018 - 04.2020
- Assisted with daytime front desk operations, greeting guests, checking them in and out, and answering general inquiries.
- Helped organize reservations, process guest payments, and provide administrative support for front desk operations.
- Maintained a welcoming and professional lobby environment, ensuring guests had a smooth check-in experience.
- Provided friendly customer service by answering questions, giving directions, and helping guests with basic requests.
- Updated booking records, and helping with guest correspondence.
Volunteer
Church Youth Group
10.2017 - 01.2020
- Helped organize community outreach programs and assisted with logistics.
- Maintained facility cleanliness and assisted with event setup and teardown.
- Developed leadership and teamwork skills by coordinating activities and mentoring peers.
Education
High School Diploma -
Heritage High School
Conyers, GA05-2024
Skills
- Financial Accuracy: Ability to process payments and generate accurate reports
- Guest Assistance: Strong communication and interpersonal skills for handling inquiries and complaints
- Security Awareness: Ensures guest safety through adherence to security protocols
- Computer Proficiency: Knowledge of Microsoft Office, Hotel management software, and database systems
- Attention to Detail: Ensures accurate record-keeping and organization of documents
- Independent & Team-Oriented: Works efficiently alone or collaboratively to meet operational needs
Timeline
Crew Member
Arbys Resturant
05.2022 - Current
Assistant
Auto-shop Assistant
05.2021 - 11.2021
Volunteer Front Desk Assistant
Amazing Grace Church
10.2018 - 04.2020
Volunteer
Church Youth Group
10.2017 - 01.2020
High School Diploma -
Heritage High School
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