Keyanni Lewis
Guidance Specialist
Chicago,IL
Summary
Dedicated and compassionate human services professional with a background in mental health counseling and crisis intervention, seeking to serve as a Homeless Support Specialist. Brings extensive experience providing trauma-informed care, conducting outreach, and supporting individuals through resource connection and advocacy. Skilled in crisis de-escalation, case management, and navigating complex social service systems, with a strong ability to respond effectively in high-pressure situations.
Overview
2026
2026
years of professional experience
7
7
years of post-secondary education
Work History
Mental Health Counselor
New Hope Community Service Center
Chicago, Illinois
09.2025 - 02.2026
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Delivered empathetic crisis intervention services, stabilizing clients during acute episodes and coordinating necessary care.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Educated over 10 clients weekly on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Guidance Specialist
ComPsych
Chicago, Illinois
7 2022 - 12.2025
- Provided emotional support and empathy while simultaneously record-keeping over 50 calls per week.
- Facilitated safety plans with callers who express risks such as suicidal ideation, domestic violence, or homicidal ideation.
- Promoted usage of mental health counseling to callers who are in need of intense emotional support.
- Advocated for clients' needs with other service providers, ensuring access to necessary resources.
Clinical Therapy Intern
Garfield Park Hospital
Chicago, Illinois
07.2023 - 06.2024
- Completed 900 -hour internship working with Children and Adolescents in crisis situations.
- Developed rapport with clients through empathetic listening and compassionate communication, building trust within the therapeutic relationship.
- Established a safe space for diverse populations by maintaining an inclusive therapeutic environment responsive to cultural differences and unique needs.
- Provided timely interventions for clients experiencing suicidal thoughts or self-harm behaviors, coordinating with emergency services when necessary.
- Developed tailored action plans to address the unique needs of each client experiencing a crisis event.
Education
Ph.D. - Counseling Supervision And Education
The Chicago School of Professional Psychology
Chicago, IL 05.2001 -
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Chicago, IL 08.2021 - 06.2024
Bachelor of Arts - Psychology
University of Illinois At Urbana
Champaign, Illinois 08.2018 - 05.2021
Associate of Arts - Psychology
Harold Washington College
Chicago, IL 08.2016 - 05.2018
Skills
- Expert Problem Solving
- Multitasking
- Record management
- Telephone Etiquette
- Documentation Management
- Customer Relations
- Case management
Timeline
Mental Health Counselor
New Hope Community Service Center
09.2025 - 02.2026
Clinical Therapy Intern
Garfield Park Hospital
07.2023 - 06.2024
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
08.2021 - 06.2024
Bachelor of Arts - Psychology
University of Illinois At Urbana
08.2018 - 05.2021
Associate of Arts - Psychology
Harold Washington College
08.2016 - 05.2018
Ph.D. - Counseling Supervision And Education
The Chicago School of Professional Psychology
05.2001 -
Guidance Specialist
ComPsych
7 2022 - 12.2025