Klaivon Woods
Summary
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Technician
Allometrics
08.2022 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Maintained compliance with industry standards in accordances of NSF 49, CETA, ISO 17025.
- Diagnosed, repaired, and calibrated Balances, Temperature devices, Biological Safety Cabinets, Chemical Fume Hoods, etc.
- Troubleshot laboratory instruments using manufacturer-approved methods.
Overnight Stocker
Walmart
07.2021 - 08.2022
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Associate
Oak Point Fresh Market
06.2016 - 04.2018
- Answered customer questions regarding store merchandise, department information and pricing.
- Organized store merchandise racks by size, style and color.
- Supplied daily support to the buyer and assistant buyer.
- Established strong vendor relationships to maintain and support the business.
- Rotated manufacturer products as needed.
- Loaded and unloaded merchandise using a ladder and pallet jack.
- Educated employees on new merchandise during seasonal workshops.
Education
Associate of Applied Science - Aviation Maintenance Tech
Baton Rouge Community College
Baton Rouge, LA05-2020
Associate of Applied Science - CTS - AV Mnt Powerplant Tech
Baton Rouge Community College
Baton Rouge, LA05-2020
Associate of Applied Science - CTS Airframe - Aviation Maintenance Tech Airframe
Baton Rouge Community College
Baton Rouge, LA07-2019
High School Diploma -
Central High School
Central, LA05-2017
Skills
- NSF 49 Accredited Biosafety Cabinet Field Certifier
- Teamwork and coordination
- Preventive Maintenance
- Technical troubleshooting
- Equipment inspection
- Safety assessment
- Technical analysis
- Equipment Repair
- Computer literate
- Motivated team player
- Training development aptitude
- Customer service expert
Certification
- NSF BIOSAFETY CABINET FIELD CERITIFER ENHANCED ACCREDIATION (ID C0792066-01)
Timeline
Field Service Technician
Allometrics
08.2022 - Current
Overnight Stocker
Walmart
07.2021 - 08.2022
Associate
Oak Point Fresh Market
06.2016 - 04.2018
Associate of Applied Science - Aviation Maintenance Tech
Baton Rouge Community College
Associate of Applied Science - CTS - AV Mnt Powerplant Tech
Baton Rouge Community College
Associate of Applied Science - CTS Airframe - Aviation Maintenance Tech Airframe
Baton Rouge Community College
High School Diploma -
Central High School
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