Kaitlyn Lambert
Denham Springs,LA
Summary
I offer customer satisfaction and time management expertise with a solid aptitude for learning and a strong work ethic. I pride myself on being very reliable and able to adapt to changing and challenging situations. I can work well both in a team environment using great interpersonal skills, as well as on my own. I am able to work well under pressure and meet deadlines in a timely manner.
Overview
4
4
years of professional experience
Work History
Bartender
The Kareoke Bar
04.2023 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
To-Go Specialist & Other
Chilis's Bar And Grill
07.2022 - 02.2023
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
Secretary
Sun Millworks
11.2021 - 07.2022
- Scheduled appointments and conducted follow-up calls to clients.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Composed inter-office correspondence and provided product and service information to customers.
To-Go Specialist & Sever
Chili's Bar And Grill
06.2020 - 01.2022
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collaborated with internal departments to align marketing campaigns.
- Evaluated customer needs and feedback to drive product and service improvements.
Skills
- Time Management
- Inventory Purchasing
- Customer Satisfaction
- Intuit QuickBooks
- File Management
- Regulatory Compliance
- Social Perceptiveness
- Positive and Friendly Attitude
Timeline
Bartender
The Kareoke Bar
04.2023 - Current
To-Go Specialist & Other
Chilis's Bar And Grill
07.2022 - 02.2023
Secretary
Sun Millworks
11.2021 - 07.2022
To-Go Specialist & Sever
Chili's Bar And Grill
06.2020 - 01.2022
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