Klarisa Montana

School of Historical, Philosophical, and Religious Studies

• Work independently and exercise professional judgment as a knowledgeable resource
• Stay current on ASU and departmental policies and procedures to ensure accurate processing
• Assist faculty, staff, and graduate students with business travel requests and expense reports
• Track faculty spending and maintain accurate financial records; ensure the accurate recording and reporting of unit financial transactions for audit purposes
• Process departmental supply orders and maintain adequate inventory levels
• Assist with special projects requiring research, problem-solving, and recommendations
• Initiate and/or approve financial transactions in ASU’s Financial Management Systems following best practices
• Provide solutions for faculty, colleagues, and students; recommend procedural improvements to management
• Maintain departmental P-cards, including daily management, document retention, and monthly reconciliations
• Provide oversight and ensure accuracy of purchasing processes across departmental units
• Process key requests and maintain accurate inventory records
• Supervise student staff working at the front desk
• Perform other duties as assigned

Enterprise Technology

• Ensured accurate and timely recording of exceptions and positive time for ASU Enterprise Technology by managing all Department Time Administrator responsibilities.
• Conducted payroll reconciliations, identified and resolved overpayments and underpayments, and processed payroll corrections using data analytics to improve accuracy and efficiency.
• Maintained comprehensive personnel records for Enterprise Technology employees, supporting HR compliance and process efficiency.
• Monitored student worker hours and federal work-study eligibility, ensuring compliance with federal and university guidelines.
• Managed student worker recruitment and onboarding, including job postings on the ASU website and processing paperwork through Kenexa BrassRing and Interfolio.
• Supported internal and external audits by providing accurate documentation and timely responses.
• Coordinated HR initiatives with Enterprise Technology leadership and the ASU Office of Human Resources, ensuring policy compliance and smooth operations.
• Executed various tasks to support departmental operations

School of Sustainable Engineering and the Built Environment

• Processed payroll for 200 employees, ensuring timely and accurate compensation.
• Managed employee onboarding and transitions, including drafting offer letters and handling hires, renewals, and terminations while maintaining accurate personnel records.
• Supervised HR student workers, prioritizing tasks to maximize departmental efficiency.
• Created and modified positions, including account funding, to enhance organizational structure and payroll accuracy.
• Identified, investigated, and resolved payroll discrepancies using Data Warehouse and analytics tools, maintaining payroll integrity.
• Coordinated personnel searches, applicant evaluations, and hiring processes, improving recruitment efficiency.
• Supported audits and HR initiatives by compiling documentation, responding to inquiries, and ensuring policy compliance.

Office of Human Resources

• Provided enhanced customer service by assisting with HR inquiries from current, former, and prospective employees.
• Resolved general HR issues and escalated complex cases to specialized HR personnel.
• Effectively communicated HR policies and procedures via email, phone, and in-person interactions.
• Demonstrated in-depth knowledge of HR Service Center operations and university policies.
• Implemented software tools, including PeopleSoft, Kenexa BrassRing, Google Docs, ASU Dashboards, Microsoft Word, Excel, and Outlook, to optimize HR workflows.
• Coordinated 40+ domestic and international appointments daily for efficient I-9 processing.
• Maintained accurate and confidential personnel records, including New Hire Packages, ensuring full regulatory compliance.

• Supervised event staff, resolving technical issues, staffing shortages, and guest complaints to ensure efficient operations.
• Coordinated with staff and participants to ensure smooth and efficient event operations.
• Maintained attendee safety by managing crowd control and collaborating with security personnel.
• Compiled and submitted detailed reports on event outcomes and incidents.
• Applied strong communication and problem-solving skills to address challenges in real time.

• Maintained a safe and supportive environment for children with special needs or behavioral health diagnoses.
• Assisted with daily living tasks, promoting independence and overall well-being.
• Planned and facilitated activities, including community outings and at-home activities.
• Supported the achievement of treatment and developmental goals established by families or therapists

• Implemented lesson plans and provided tutoring to reinforce academic goals.
• Assisted in executing IEP goals and behavior intervention plans, ensuring consistency and student progress.
• Supervised and supported students throughout the school day, maintaining a safe and positive environment.
• Monitored and documented academic and behavioral progress for teacher review.
• Prepared instructional materials, organized classroom resources, and assisted with clerical tasks such as grading and attendance.

• Contacted blood donors using a dialer system to recruit participants for blood drives.
• Utilized multiple computer systems to schedule drives and update donor records.
• Scheduled appointments and delivered positive donor experiences.
• Informed donors of eligibility requirements, helping reduce deferral rates.