Klarissa Barrera
Robstown ,TX
Summary
Experienced with customer service, sales, and cash handling in retail setting. Utilizes strong communication skills to engage with customers to resolve any issues. Also, very acknowledgeable with inventory systems, known for positive attitude, and strong work ethic to always better improve.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate Cashier
7-eleven Convenience Store
Robstown, TX
11.2021 - 08.2022
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Customer Care Representative
Alorica
Corpus Christi, TX
08.2019 - 01.2020
- Managed high call volume with exceptional professionalism and efficiency.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Navigated multiple computer systems and applications to find information.
- Logged call information and solutions provided into internal database.
- Educated customers about billing, payment processing and support policies and procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Retail Sales Associate Cashier
Stripes Convience Store
Corpus Christi, TX
02.2018 - 05.2019
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Executed high-volume transaction handling with consistent quality during busy periods.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Education
Robstown High School
Robstown, TXSkills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Cash handling accuracy
- Customer engagement
- Payment processing
- Store maintenance
- Multitasking and organization
- Inventory control
- Identification verification
- Honest and dependable
- Teamwork and collaboration
- Excellent communication
Timeline
Retail Sales Associate Cashier
7-eleven Convenience Store
11.2021 - 08.2022
Customer Care Representative
Alorica
08.2019 - 01.2020
Retail Sales Associate Cashier
Stripes Convience Store
02.2018 - 05.2019
Robstown High School