Klarissa Gonzalez

i worked in all the departments, i was on the cash register, in floral, and in appliances

• Prepared cost estimates for labor and materials to help with planning.
• Communicated regularly with clients to discuss progress and address any concerns.

• Tracked substitutions and informed customers of changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.