Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Klaryssa Melendrez

Athens,Alabama

Summary

Driven Regional Manager with a proven track record at Mister Car Wash, recognized for exceptional leadership and strategic planning. Experienced in driving operational growth and developing high-performing teams. Committed to fostering a culture of continuous improvement, achieving outstanding results, and enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Regional Manager

Mister Car Wash
Huntsville, USA
10.2023 - Current
  • Lead a team of managers across multiple locations, focusing on operational growth, staff development, and achieving regional performance goals
  • Oversee the recruitment, training, and development of new talent, fostering a culture of continuous improvement
  • Implement strategic initiatives to drive consistent revenue growth and operational efficiency

General Manager / Certified Trainer

Mister Car Wash
Madison, USA
05.2023 - 10.2023
  • Successfully managed daily operations of the Madison location, ensuring high customer satisfaction and operational efficiency
  • Led training programs to develop highly skilled teams, replicating successful practices from the Cloverdale location
  • Selected by the Vice President of Operations for the 2023 Chairman’s Grant Incentive Award, recognized by CEO John Lai for outstanding leadership

General Manager

Mister Car Wash
Florence, USA
05.2022 - 05.2023
  • Managed all aspects of the Florence location’s operations, including financial performance, employee development, and customer relations
  • Drove team success by setting an example, monitoring performance, and implementing effective operational strategies
  • Managed damage claims, employee promotions, and compensation adjustments

Express Manager

Mister Car Wash
Athens, USA
04.2022 - 05.2022
  • Recruited, trained, and developed team members while maintaining a positive customer experience
  • Handled employee counseling, damage claims, and daily operational management

Assistant Manager

Mister Car Wash
Athens, USA
02.2021 - 03.2022
  • Excelled as a top performer, consistently achieving over 100 membership sign-ups per month, with 170 sign-ups in a single month
  • Promoted to Assistant Manager after successfully completing Manager in Training (MIT) and OLP training programs
  • Implemented policies and procedures to enhance operational efficiency and staff development

Sales Associate

Workout Anytime
Athens, USA
06.2020 - 02.2021
  • Top regional seller of memberships, merchandise, and beverages
  • Assisted customers with needs and inquiries, maintaining high levels of customer satisfaction
  • Conducted regular follow-up calls to potential clients, contributing to sales growth

Sales Associate

Crawford’s Gifts
Athens, USA
06.2019 - 09.2019
  • Assisted customers, recommended products, and handled sales transactions
  • Managed product displays and gift wrapping duties

Education

Associate Degree - General Studies (Concentration in Business Management)

Calhoun Community College
Decatur, AL
03.2025

High School Diploma -

Athens High School
Athens, AL
05.2020

Skills

  • Effective Leadership
  • Excellent communication and interpersonal skills
  • Motivated and results-driven
  • Strategic Planning for Process Improvement
  • Effective Rapport Development
  • Conflict Resolution and Problem-Solving
  • Coachable and continuous learner
  • Highly organized and detail-oriented
  • Adaptability and strong work ethic

Awards

  • All-American Cheerleader, 2018
  • All-American Cheerleader, 2019
  • Cheerleading State Champion, 2019
  • National Cheerleading Titles, 2019
  • National Cheerleading Titles, 2020
  • Chairman’s Grant Incentives Award, 2023, Recognized by CEO John Lai
  • Servant Leadership Award, 2023, National Leadership Conference
  • Employee Retention Award, 2024, National Leadership Conference
  • Alabama Ownership Award, 2024, Highest increase of Google Reviews 053

References

  • Kyle Waldroup, Director of Operations, Mister Car Wash - 404.615,6808
  • Angelina Schwenneker, Human Resource Business Partner, Mister Car Wash - 520.664.4309

Timeline

Regional Manager

Mister Car Wash
10.2023 - Current

General Manager / Certified Trainer

Mister Car Wash
05.2023 - 10.2023

General Manager

Mister Car Wash
05.2022 - 05.2023

Express Manager

Mister Car Wash
04.2022 - 05.2022

Assistant Manager

Mister Car Wash
02.2021 - 03.2022

Sales Associate

Workout Anytime
06.2020 - 02.2021

Sales Associate

Crawford’s Gifts
06.2019 - 09.2019

Associate Degree - General Studies (Concentration in Business Management)

Calhoun Community College

High School Diploma -

Athens High School

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Klaryssa Melendrez