K’Lea Fletcher
Meridian,TX
Summary
Dedicated student with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Server/Host
Mulligans Bar & Grill
06.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sandwich Maker/Cashier/Dishwasher
SUBWAY®Restaurants
05.2021 - 08.2023
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Server
Texas Roadhouse
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Whitney High School
Whitney, TX05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Memory retention
- Hospitality service expertise
- Professional Appearance
- Performance Improvement
- Time Management
- Organization skills
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
Timeline
Server
Texas Roadhouse
04.2024 - Current
Server/Host
Mulligans Bar & Grill
06.2023 - 08.2023
Sandwich Maker/Cashier/Dishwasher
SUBWAY®Restaurants
05.2021 - 08.2023
High School Diploma -
Whitney High School
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