Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

K'Lee Peterson

Fremont,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Invictus Inc.
06.2025 - 06.2025
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Swim Instructor

British Swim School
03.2025 - 06.2025
  • Instructed diverse age groups in swimming techniques and safety protocols
  • Developed customized lesson plans to accommodate varying skill levels
  • Monitored student progress and provided constructive feedback for improvement
  • Ensured compliance with safety standards and emergency procedures during classes
  • Collaborated with parents to address concerns and enhance student experience
  • Trained new instructors on teaching methodologies and club policies
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

Front Desk Receptionist

Hippo Swim Club
12.2024 - 03.2025
  • Assisted with scheduling appointments for clients and visitors.
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Managed scheduling, answered customer inquiries, and processed payments.
  • Handled administrative tasks, including maintaining organizational spreadsheets and class setups.

Swim Instructor

Hippo Swim Club
09.2024 - 03.2025
  • Coached children and adults on swimming techniques, from beginner to nearly competitive level.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Participated in staff training sessions to continually improve teaching and safety skills.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.

Merchandise Associate

Californias Great America
08.2024 - 09.2024
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Assisted in merchandising displays to enhance product visibility and customer engagement.
  • Collaborated with team members to streamline receiving and stocking processes, improving efficiency.
  • Fostered a positive shopping environment through proactive customer service and responsiveness to inquiries.
  • Greeted, serviced, and thanked all customers.

MSA

Warm Springs Cabana Club
08.2023 - 07.2024
  • Performed janitorial duties, including cleaning bathrooms and the clubhouse after events.
  • Opened and closed the pool area, ensuring safety measures were followed.
  • Assisted customers with inquiries and ensured their experience at the club was enjoyable.

Education

High School Diploma -

Irvington
Fremont, CA
05.2024

Skills

  • Customer Service: Providing friendly, helpful assistance to diverse clientele
  • Administration: Data entry, managing schedules, and organizational tasks
  • Teamwork & Communication: Ability to collaborate and communicate effectively with others
  • Swimming Coaching: Strong knowledge of swimming techniques and training programs
  • Technical Proficiency: Familiarity with Microsoft Office and basic spreadsheet management
  • Client engagement: Improved customer relationship and boosted loyalty as well as customer retention

Certification

Food handlers license

Languages

English: Native/ Bilingual

Timeline

Brand Ambassador

Invictus Inc.
06.2025 - 06.2025

Swim Instructor

British Swim School
03.2025 - 06.2025

Front Desk Receptionist

Hippo Swim Club
12.2024 - 03.2025

Swim Instructor

Hippo Swim Club
09.2024 - 03.2025

Merchandise Associate

Californias Great America
08.2024 - 09.2024

MSA

Warm Springs Cabana Club
08.2023 - 07.2024

High School Diploma -

Irvington

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