Klejvis Musaraj
Tirana
Summary
Accomplished Fiber Optic Technician and NOC Operator at IPRO|Nisatel, enhanced network reliability and system resilience, integrating cutting-edge technologies and leading cross-functional teams. Expert in fiber optic technology and network troubleshooting, proactive approach to emergency response and customer service excellence underpins my solid track record in telecommunications.
Overview
5
5
years of professional experience
Work History
NOC Operator
IPRO|Nisatel
09.2023 - Current
- Participated in emergency response planning, ensuring business continuity in events of natural disasters or other unforeseen events impacting network operations.
- Maintained detailed documentation of incidents, root causes, and resolutions for future reference and analysis.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies.
- Increased overall system reliability through thorough testing and validation processes.
Fiber Optic Technician
IPRO
07.2019 - 09.2020
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Education
Bachelor of Science - Telecommunications Engineering
Canadian Institute of Technology
Tirana, Albania01.2024
Skills
- Network Troubleshooting
- Security Protocols
- Network Engineering
- Telecommunications equipment
- Wireless Communication Systems
- Hardware installation and configuration
- Team Leadership Qualities
- Fiber Optic Technology
- Cisco switch and routing
- Network architecture design
Languages
Albanian
Native language
English
Advanced
C1
German
Beginner
A1
Timeline
NOC Operator
IPRO|Nisatel
09.2023 - Current
Fiber Optic Technician
IPRO
07.2019 - 09.2020
Bachelor of Science - Telecommunications Engineering
Canadian Institute of Technology
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