Kleo Hasimllari
Wolcott
Summary
Knowledgeable pharmacy technician with solid foundation in inpatient pharmacy operations and medication management. Demonstrated ability to assist in preparation and dispensing of medications while maintaining compliance with healthcare regulations. Proven track record of effective teamwork and precise communication in fast-paced environment.
Inpatient pharmacy professional with comprehensive understanding of medication distribution and patient care. Known for maintaining high standards in pharmacological practices and ensuring accuracy in prescription processing. Collaborative team player who consistently adapts to dynamic healthcare settings, leveraging strong organizational and communication skills.
Skilled pharmacy technician with comprehensive experience in inpatient settings. Proven ability to manage medication distribution, prepare IV admixtures, and support pharmacists in delivering top-tier patient care. Strong focus on teamwork, ensuring seamless operations and adapting to dynamic healthcare environments. Reliable and highly organized with expertise in medication management systems, sterile compounding, and patient safety protocols.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Yale New Haven Health
05.2020 - Current
- Work in conjunction with automated dispensing technology to supply correct medications for individual patients, according to pharmacist and physician orders.
- Operate pharmacy automation systems in accordance with department SOPs including, but not limited to Omnicell Medication Cabinets and Med select drug storage system.
- Properly operate the ADMs (Automatic Dispensing Machines); prepack bulk medication and repackage into individual size packaging; prepare all medications in a sterile and clean environment; fill and document patient orders; properly dispose of medication.
- Deliver prepared medications to requesting floors for distribution by floor personnel.
- Dispensed medications accurately and efficiently to patients and healthcare providers.
- Assisted pharmacists in managing inventory levels and ordering pharmaceutical supplies.
- Maintained patient records, ensuring compliance with regulations and confidentiality standards.
- Trained new staff on pharmacy protocols, enhancing team performance and service quality.
- Implemented process improvements to streamline medication dispensing workflows.
- Collaborated with healthcare teams to optimize patient care through effective medication management.
- Monitored prescription accuracy, reducing errors through thorough review and verification processes.
- Developed training materials for pharmacy staff, fostering a culture of continuous learning and improvement.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
Walgreens
Waterbury, CT
08.2016 - 10.2019
- Assist Pharmacists in filling 400+ prescriptions each day by locating and dispensing orders precisely and efficiently.
- Verify insurance eligibility and coverage.
- Calculate drug dosages and prepare prescription labels for Pharmacist approval.
- Closely monitor inventory levels and outdated products; improved filing system to Quickly and professionally greeted customers at counter and drive-through window and answered high volume of phone calls from customers and physicians.
- Completed and updated patient profiles with correct billing, insurance and prescription information.
- Contacted physician offices via phone and fax to obtain prescription refill authorizations ensure inventory record accuracy, using Microsoft Excel.
Customer Service Representative
Social Security Administration
Hartford, CT
08.2018 - 12.2018
- Replacing new social security cards for the public.
- Processing mail and editing it.
- Making phone calls to schedule appointments for the clients.
- Providing budget sheets for the beneficiaries.
- Insert customer and account data by inputting text based and numerical information from source documents within time limits.
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
- Scan documents and print files, when needed.
- Keep information confidential.
- Comply with data integrity and security policies.
- Providing assistance to the public by answering a wide variety of questions by interviewing the individuals, investigating the situation and resolving the problem.
Education
Bachelor's - Urban and Community Studies
University of Connecticut
Waterbury, CT12.2018
Skills
- Compounding Medications
- Time management
- Pharmacy technician experience
- Medical Billing
- Medical terminology
- Efficient in Microsoft Word, Excel, Medical Terminology, Billing, Filing, Data Entry, Customer Service, Insurance Verification and Claims, Problem Solving, Time Management, Multitasking
- GIS
- Bilingual in Spanish, Albanian, Italian
- Microsoft Outlook
- Medical Coding
- Customer service
- Great Computer Skills, Words and Excel, Ability to multitask with phone and other duties, Managing multiple and changing priorities at once, Good telephone answering skills, Ability to work as part of a team
- Problem-solving skills
- Team collaboration
- Insurance billing
- Medication dispensing
- Supply restocking
- Pharmacy ethics
- HIPAA
- Drug safety
- Pharmaceutical calculations
- Pharmacy law compliance
- Interpreting and processing medication orders
- Verifying orders
- Advanced math skills
- Receiving incoming supplies
Certification
- Pharmacy Technician Certification
- Registered Pharmacy Technician
- PTCB Certification
- Pharmacy Technician License
Languages
English
Full Professional
Spanish
Full Professional
Albanian
Native or Bilingual
Timeline
Pharmacy Technician
Yale New Haven Health
05.2020 - Current
Customer Service Representative
Social Security Administration
08.2018 - 12.2018
Pharmacy Technician
Walgreens
08.2016 - 10.2019
Bachelor's - Urban and Community Studies
University of Connecticut