Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kloe Vandruff

ABQ

Summary

Driven associate recognized for exceptional customer engagement and a strong commitment to quality work. Passionate about fostering lasting customer relationships while leveraging extensive product knowledge to enhance process efficiency. Proven problem-solving abilities, active listening skills, and adaptability ensure alignment with client and employer needs. Collaborative team player dedicated to supporting colleagues through training and assistance, consistently managing multiple roles with effective communication and organizational skills.

Overview

4
4
years of professional experience

Work History

Key Holder

Scrubs and Beyond
02.2025 - Current
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on customer service best practices and product knowledge.
  • Managed inventory levels, conducting regular stock audits to maintain accurate records.
  • Implemented visual merchandising strategies to enhance store presentation and drive sales.

Sales Associate/Retail

NEW BALANCE
01.2024 - 09.2024
  • Remain up to date on store policy and merchandise/new/old/sales
  • Trained new team members on Cash register operation, stock procedures and store procedures
  • Handle customer complaints in professional manner.
  • Process returns and exchanges accurately
  • Managed inventory levels, ensuring timely restocking and accurate product displays.
  • Enhanced customer engagement through product knowledge and tailored recommendations.

Seasonal/Holiday/Sales Associate

SOX EMPIRE
11.2023 - 12.2023

HOSTESS

LOS CUATES
09.2023 - 11.2023

Sales Associate

GAP
06.2023 - 09.2023

GENERAL ASSOCIATE

LITTLE CEASARS
01.2022 - 05.2023

HOSTESS

LOS POBLANOS
08.2022 - 12.2022

Education

Associates - Criminology

Central New Mexico College
09.2024

General High School Diploma -

ECademy/Volcano Vista
05-2023

Skills

  • Experienced in retail POS systems
  • Front-of-house coordination
  • Technical server support
  • Facilitating associate registration training
  • Service excellence
  • Cash deposit management
  • Strategic marketing initiatives
  • Exceeding sales goals
  • Strategic networking skills

Timeline

Key Holder

Scrubs and Beyond
02.2025 - Current

Sales Associate/Retail

NEW BALANCE
01.2024 - 09.2024

Seasonal/Holiday/Sales Associate

SOX EMPIRE
11.2023 - 12.2023

HOSTESS

LOS CUATES
09.2023 - 11.2023

Sales Associate

GAP
06.2023 - 09.2023

HOSTESS

LOS POBLANOS
08.2022 - 12.2022

GENERAL ASSOCIATE

LITTLE CEASARS
01.2022 - 05.2023

Associates - Criminology

Central New Mexico College

General High School Diploma -

ECademy/Volcano Vista