Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kloie Brady

Malvern

Summary

Daycare teacher with experience in supervising daily activities for children, ensuring safety and fostering a supportive learning environment. Skilled in developing age-appropriate lesson plans, child development, and first aid. Strong collaboration with parents and staff to address individual needs and promote continuous improvement.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Max Distribution
Littlerock
09.2024 - Current
  • Responded to customer inquiries via phone and email promptly.
  • Assisted customers with product selection and order placement efficiently.
  • Resolved customer complaints with empathy and professionalism consistently.
  • Provided information on shipping and delivery status to customers regularly.
  • Trained new staff on customer service protocols and best practices effectively.
  • Answered customer inquiries and provided accurate information regarding products and services.

Daycare Teacher

Kids Town Academy
Benton
01.2024 - 06.2024
  • Supervised daily activities for 15 children, ensuring a safe and engaging learning environment.
  • Developed and implemented age-appropriate lesson plans, enhancing cognitive and social skills.
  • Collaborated with parents and staff to address individual child needs, fostering a supportive community.
  • Monitored child development and provided feedback to parents, promoting continuous improvement.

Host

Chilis
Benton
11.2022 - 12.2023
  • Greeted guests warmly and ensured efficient seating arrangements.
  • Managed waitlist and communicated wait times effectively to guests.
  • Assisted servers by relaying guest preferences and special requests promptly.
  • Maintained cleanliness and organization of the host area throughout shifts.
  • Handled reservations using the restaurant's booking system accurately.
  • Provided menus and answered initial questions about menu items confidently.

Education

High School Diploma -

Arkansas Three Rivers Adult Education Center
malvern
03.2024 - 08/2024

Skills

  • Safety Procedures
  • Child Development
  • First Aid
  • CPR
  • Customer service
  • Childcare
  • Customer relationship management
  • Complaint resolution
  • Customer engagement

Accomplishments

  • Supervised daily activities for 15 children, ensuring a safe and engaging learning environment.
  • Developed and implemented age-appropriate lesson plans, enhancing cognitive and social skills.
  • Collaborated with parents and staff to address individual child needs, fostering a supportive community.
  • Monitored child development and provided feedback to parents, promoting continuous improvement.

Timeline

Customer Service Representative

Max Distribution
09.2024 - Current

High School Diploma -

Arkansas Three Rivers Adult Education Center
03.2024 - 08/2024

Daycare Teacher

Kids Town Academy
01.2024 - 06.2024

Host

Chilis
11.2022 - 12.2023
Kloie Brady