Kmari Trotter
Columbus,Ohio
Summary
Dynamic professional with a strong background in customer service and nutritional support, honed at Wexner Ohio State Hospital. Proven ability to train and mentor teams, ensuring compliance with standards while enhancing customer experiences. Skilled in Microsoft Word/Excel and certified in CPR and First Aid, I excel in communication and interpersonal relations.
Overview
5
5
years of professional experience
Work History
Dietary
Wexner Ohio State Hospital
, USA
03.2024 - Current
- Responsible for ensuring nutritional support and information to patients and their families with meals.
- Working directly with medical professionals to provide the health and safety of patients in facility in following food handling guidelines, and sanitary laws.
Customer Service/Cashier
Chick-fil-a
06.2023 - 02.2025
- Greeting customers warmly and creating a positive experience
- Assisting in food preparation and answering customer complaints
Barista Trainer
Dunkin' Donuts
Canton, Ohio
06.2020 - 06.2021
- Served as a Barista Trainer, onboarding and mentoring new employees in beverage preparation, customer service, and store procedures. Provided hands-on training, guidance, and feedback to improve team performance, ensure compliance with company standards, and maintain a positive customer experience.
Education
bachelor’s degree - Human Development Family Science
Ohio State University
05.2026
Associates of Arts Degree -
Ohio State Mansfield University
06.2023
High School Diploma -
McKinley Senior High School
05.2021
Skills
- Time management
- Customer Service
- Certified CPR and First Aid
- Micro Soft Word/ Excel
- Communication
- Strong Interpersonal Skills
- Nutritional support
- Computer skills
- Training and mentorship
- Mold design and creation
Awards
- Honor Society
- Honor Roll
- Meritt Roll during Senior years of High School
- Physical Therapy Assistant Technician Certificate
- Upward Bound at Kent State University
References
References available upon request.
Timeline
Dietary
Wexner Ohio State Hospital
03.2024 - Current
Customer Service/Cashier
Chick-fil-a
06.2023 - 02.2025
Barista Trainer
Dunkin' Donuts
06.2020 - 06.2021
bachelor’s degree - Human Development Family Science
Ohio State University
Associates of Arts Degree -
Ohio State Mansfield University
High School Diploma -
McKinley Senior High School
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