Hi, I’m
K’mariah Mcknight
Simpsonville,SC
Summary
Proven leader and efficient team member, adept at customer engagement and maintaining health and safety standards. At Andy’s Frozen Custard, I spearheaded a team to exceed performance goals through strategic delegation and conflict resolution, enhancing team effectiveness. Skilled in equipment preparation and organization, I excel in fast-paced environments, ensuring top-notch customer service and operational excellence.
Overview
3
years of professional experience
Work History
Andy’s Frozen Custard
Team Leader
01.2024 - 04.2024
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Cookout
Crew Team Member
04.2021 - Current
Job overview
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
SPINX
Crew Team Member
06.2023 - 08.2023
Job overview
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality
- Cleaned store throughly for better customer satisfaction
Education
Hillcrest High SchoolSimpsonville, SC
High School Diploma
05.2023
Skills
- Customer Engagement
- Equipment Preparation
- Health and Safety Standards
- Process Monitoring and Improvement
- Operate Cash Register
- Organization and Time Management
Timeline
Team Leader
Andy’s Frozen Custard
01.2024 - 04.2024
Crew Team Member
SPINX
06.2023 - 08.2023
Crew Team Member
Cookout
04.2021 - Current
Hillcrest High School
High School Diploma
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