Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kyla Matthews

Burlington,NJ

Summary

Business Administration graduate with experience in customer service, operations, and organizational leadership. Skilled in communication, problem-solving, and supporting team objectives in fast-paced environments. Detail orientated professional recognized for adaptability, professionalism, and commitment to serving the public and contributing to effective public service initiatives.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

TJX Companies
Moorestown, NJ
05.2022 - Current
  • Coordinated sales floor and register functions, ensuring efficient service and positive interactions with customers.
  • Supported store operations through effective organization and proactive customer assistance.

DVRS ILead Summer Intern

The New Jersey Department of Labor and Workforce Development
Trenton, NJ
06.2022 - 08.2022
  • Coordinated administrative support for vocational rehabilitation services, contributing to effective workforce development initiatives.
  • Acquired insights into public service operations by participating in meetings and collaborating on team projects.

Cashier

ShopRite
Delran, Nj
08.2019 - 01.2022
  • Provided exceptional checkout service to enhance customer experience in a fast-paced setting.
  • Oversaw transaction accuracy and addressed customer needs with precision.

Education

Bachelor of Science - Business Administration

Morgan State University
Baltimore, MD
12-2025

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Customer assistance

Accomplishments

  • Beta Gamma Sigma; International Business Honor Society - Secretary
  • Alpha Kappa Psi Professional Business Fraternity - Member
  • EAGER Inc. Mentoring Program - Historian
  • National Society of Collegiate Scholars - Member
  • National Society of Leadership and Success - Member

Timeline

DVRS ILead Summer Intern

The New Jersey Department of Labor and Workforce Development
06.2022 - 08.2022

Retail Sales Associate

TJX Companies
05.2022 - Current

Cashier

ShopRite
08.2019 - 01.2022

Bachelor of Science - Business Administration

Morgan State University