Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kevin Mccormick

Gilbert,AZ

Summary

Motivated professional offering proficiency combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Overview

5
5
years of professional experience

Work History

Inbound/Outbound Sales Account Manager

ENDURANCE INTERNATIONAL GROUP
2020.12 - 2021.01
  • Managed approximately 50 inbound/Outbound Sales for a shared, reseller, virtual private server, and dedicated web hosting company
  • Responsible for Closing / upselling Inbound Sales Calls
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Establishing and maintaining relationship throughout the customers time with us
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Creating own Schedule
  • Scheduling Follow ups
  • Scheduling Meeting with SBC teams

ACCOUNT MANAGER

FOCUS IT INC
2016.06 - 2020.06
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Inbound/outbound sales and account manager for a mortgage tech solution company
  • Built CRM specifically for the mortgage industry
  • Responsible for closing inbound sales calls
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Traveling for trade shows/setting up booths and running them alone/ with team members
  • Running product seminars online (up to 50 people)

SALES ADVISOR

CLEARCALL SOLUTIONS
2015.09 - 2016.05
  • Inbound sales security advisor for ADT home security
  • Responsible for closing inbound sales on the same call
  • Building rapport and urgency on the same call
  • Problem solving for customers' needs to close sale
  • Managed leads / customers installations
  • 100 outbound dials a day
  • Consistent 40% converted
  • Numerous top 5 weekly finishes.

Education

Some College (No Degree) -

College of DuPage
Glen Ellyn, IL

High School Diploma -

NEQUA HIGH SCHOOL
Naperville, IL
05.2010

Skills

  • Exemplary communication and interpersonal skills
  • Creative problem solver who utilizes rapport-building and active listening skills and analytics to meet or exceed sales / collections.
  • Google Docs and Excel / Apple Pages and Numbers Daily for Reporting and Creating Pipelines
  • Sales force and Sugar CRM Experience.
  • Process Improvement
  • Business Development
  • Goal-Oriented
  • Training and Mentoring
  • Priority Management
  • Ethical Conduct
  • Leadership Abilities

Accomplishments

  • Captain of Neuqua Valley High School Varsity Football
  • In Search of a Cure Golf Outing Volunteer
  • Feed My Starving Children Volunteer

References

References available upon request.

Timeline

Inbound/Outbound Sales Account Manager

ENDURANCE INTERNATIONAL GROUP
2020.12 - 2021.01

ACCOUNT MANAGER

FOCUS IT INC
2016.06 - 2020.06

SALES ADVISOR

CLEARCALL SOLUTIONS
2015.09 - 2016.05

Some College (No Degree) -

College of DuPage

High School Diploma -

NEQUA HIGH SCHOOL
Kevin Mccormick