Kaitlyn Mudlock
Larksville,PA
Summary
Compassionate counseling student with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating a safe, supportive environment for all participants.
Overview
9
9
years of professional experience
Work History
Admissions Specialist
Moriah Behavioral Health
03.2024 - Current
- Assisted clients and parents through the admissions process and provided them with knowledge regarding the program.
- Conducting an assessment to determine whether our program fits clients correctly based on their concerns and needs.
- Providing exceptional customer service by promptly addressing admission inquiries and concerns via phone and email.
- Communicated with parents and referral sources to explain the admissions process and answer questions.
Drug and Alcohol Treatment Specialist
Wyoming Valley Alcohol and Drug Services
03.2022 - 03.2024
- Providing support and guidance to adults struggling with substance abuse in a one-on-one setting and devising strategies based on the client’s needs
- Providing direct outpatient services to clients and managing caseloads, including intakes, individual counseling, and group counseling
- Working with clients to better understand the motivation behind their issues and hope to modify the approaches to triggers
- Providing clients with education on substance abuse and discussing how drug abuse affects the developing body/brain
- Addressing the underlying causes for what led the client to seek out substances and where the urge stems from
- Devising a treatment plan to help the client through the recovery process while providing a safe, non-judgmental environment
- Complete required documentation promptly, including treatment plans, ASAM forms, and discharge documentation.
Sales Advisor
H&M
09.2018 - 03.2022
- Trained new and existing employees on the sales floor and register
- Handled sales transactions and dealt with customer returns/exchanges
- Assisted with general merchandising and pricing in-store
- Helped execute sales floor plan changes regularly
- Worked on receiving inventory and down-stocking.
Ice Cream Roller/Cashier
Yogurt City
06.2019 - 08.2019
- Handled cash and credit sales transactions
- Created custom desserts for customers.
Sales Consultant
Plum Gold
11.2018 - 06.2019
- Handled cash and credit transactions
- Pierced customers' ears
- Sold customers on flexible financial offers.
Cleaner
Wyoming Valley West High School
10.2016 - 08.2018
- Efficiently cleaned and vacuumed classrooms
- Disinfected and sanitized classroom areas.
Cashier/Sales Associate
Shoe Carnival
07.2015 - 02.2016
- Handled register duties
- Down-stocked the sales floor
- Performed daily cleaning duties.
Education
BS in Psychology, Advanced Research Methods, Social Psychology, Communication Skills, Cognitive Psych, Biological Psychology, Cultural Minorities, Adult Developmental Aging, Child Psychopathology, Drugs and Behavior, Independent Research, Advanced Seminar: Positive Psychology -
Misericordia University
Dallas, PA05.2021
AS in Psychology, General Psychology, Research Methods, Child Psychology, Abnormal Psychology, Group Process -
Luzerne County Community College
Nanticoke, PA05.2019
Skills
- Developing treatment plans
- Case management
- Individual counseling and group counseling
- Internet research
- Excellent customer service skills
- Leadership adaptability
- Time management
- Ability to work under pressure
- Problem-solving skills
- Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and SPSS
- Strong organization
- Active listening
- Phone and email etiquette
- Documentation and recordkeeping
- Client interaction
Awards
- Merit Award (2019-2021)
- Mission Award (2019-2021)
- McAuley Scholarship (2019-2021)
- LCCC Award (2019-2021)
Timeline
Admissions Specialist
Moriah Behavioral Health
03.2024 - Current
Drug and Alcohol Treatment Specialist
Wyoming Valley Alcohol and Drug Services
03.2022 - 03.2024
Ice Cream Roller/Cashier
Yogurt City
06.2019 - 08.2019
Sales Consultant
Plum Gold
11.2018 - 06.2019
Sales Advisor
H&M
09.2018 - 03.2022
Cleaner
Wyoming Valley West High School
10.2016 - 08.2018
Cashier/Sales Associate
Shoe Carnival
07.2015 - 02.2016
BS in Psychology, Advanced Research Methods, Social Psychology, Communication Skills, Cognitive Psych, Biological Psychology, Cultural Minorities, Adult Developmental Aging, Child Psychopathology, Drugs and Behavior, Independent Research, Advanced Seminar: Positive Psychology -
Misericordia University
AS in Psychology, General Psychology, Research Methods, Child Psychology, Abnormal Psychology, Group Process -
Luzerne County Community College
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