
Dynamic Administrative and Operations Specialist with over 12 years of experience enhancing the efficiency of academic institutions through expert management of ERP systems, database operations, and cross-departmental workflow coordination. Proficient in utilizing platforms such as PeopleSoft, Blackboard, Alma, and SharePoint, with a solid foundation in payroll tracking, compliance auditing, and technical support. Recognized for streamlining high-volume administrative processes while maintaining accuracy, efficiency, and adherence to regulatory standards. Committed to driving operational excellence and fostering collaborative environments that support institutional goals.
Awarded Employee of the Month (September 2020) for excellence in customer service, technical support, and student engagement