Knieya “Kay” Peterson
Wildomar,CA
Summary
Certified Transaction Coordinator with experience managing diverse real estate transactions. Meticulous, customer-focused professional with proven experience juggling multiple priorities and closing transactions smoothly, on-time and to customers' satisfaction. Dedicated to creative problem solving and relentlessly driving transactions forward.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Nancarrow Realty Group
Encinitas, CA
12.2023 - Current
- Ensured all transactions followed state laws regarding real estate practices.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed real estate transactions from initiation to closing.
- Maintained current and accurate CRM database of prospective customers.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Drafted contracts, purchase agreements, closing statements and leases.
Technical Account Manager
Paradise Chevrolet
Temecula, CA
05.2012 - 12.2023
- Created detailed reports on account activities, including sales pipeline updates, customer feedback, and other metrics.
- Developed customer relationships, identified customer needs and provided technical solutions.
- Collaborated with internal teams such as engineering, marketing, and support to provide a comprehensive customer experience.
- Managed multiple accounts simultaneously while meeting deadlines for each one.
- Analyzed data from customer interactions in order to make recommendations regarding process improvements.
- Ensured compliance with relevant laws, regulations, policies, and procedures when providing technical advice or making decisions related to client accounts.
- Responded to customer inquiries and concerns to facilitate solutions.
Education
Master of Science - Information Technology Management
Trident University International
Cypress, CABachelor of Science - Computer Science
University of California, Irvine
Irvine, CASkills
- Proficient in Real Estate process and procedures
- Document organization
- Sensitive document management
- Strong communication
- Project Timeline Coordination
- Problem solving
- Record Management Skills
- CRM software use
- Proficient in Microsoft office suite and Google workspace
- Highly Self-Motivated
Certification
- Real Estate Agent
- California Association of Realtors - "All about Disclosures" . Transaction Coordinator Certification
Timeline
Real Estate Agent
Nancarrow Realty Group
12.2023 - Current
Technical Account Manager
Paradise Chevrolet
05.2012 - 12.2023
Master of Science - Information Technology Management
Trident University International
Bachelor of Science - Computer Science
University of California, Irvine
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