Knya Crutchfield
Ft. Washington,MD
Summary
I am a dedicated college junior at Morgan State University, pursuing degrees in Business Administration and Hospitality Management. With hands-on experience in hospitality, community service coordination, and event planning, I am eager to apply my skills in communication, technology, and problem-solving to a dynamic workplace. I thrive in fast-paced environments and am passionate about working collaboratively with teams to create positive, impactful experiences. As a fast learner and proactive team player, I am excited to contribute my talents while continuing to grow and develop professionally.
Overview
3
3
years of professional experience
Work History
Hospitality Intern
Morgan State Athletics
Baltimore, MD
10.2024 - Current
- Tracked attendance, and greeted guests.
- Interacted with patrons regarding their satisfaction and comfort.
- Maintained an overall pleasing and well-functioning environment from set-up to break-down.
Community Service Coordinator
Females United To Uplift Reshape & Educate
Baltimore, MD
05.2024 - Current
- Coordinate no less than 50 community service hour opportunities, on and off campus, for organization members.
- Organize committee meetings, collaborations, and cohesive monthly calendars.
Campus Events Committee Member
Females United To Uplift Reshape & Educate
Baltimore, MD
02.2023 - Current
- Volunteered my time to contribute to the production of on campus events for Morgan State University students.
- Attended meetings, listened to presentations and brainstormed various ideas with other committee members.
- Collaborated with Campus Events Coordinators to provide recommendations on upcoming campus events and collaborations.
Operations Quality Seasonal Manager
My Fridge Rental
Silver Spring, MD
07.2024 - 10.2025
- Oversaw supplier quality performance, conducting audits and assessments to maintain high-quality supply chain.
- Resolved customer inquiries and complaints requiring management-level escalation.
Front of House Intern /Hostess
The Pig
Washington, DC
06.2022 - 08.2022
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled guest complaints and disputes quickly to maintain positive dining experience for patrons.
Education
Bachelor of Science - Business Administration & Hospitality Management
Morgan State University
Baltimore, MD05.2026
Skills
- Tableau
- Microsoft Office
- Food Safety Certification
- Verbal and Written Communication Skills
- Organization
- Team Collaboration
Accomplishments
- National Association for the Advancement of Colored People (NAACP) Member, 2023 - Current
- National Society of Leadership and Success (NSLS) Member, 2023 - Current
- Females United To Uplift Reshape and Educate (F.U.T.U.R.E) Executive Board Member, 2023 - Current
- Elevating Voices Of Leadership Virtue and Excellence (EVOLVE) Member, 2023 - Current
- Community service at Ronald Macdonald House of Charity, 2023- Current
- Community service on Morgan State campus, ie; Canned food donations, campus clean-up & gardening, and reading to elementary school children.
Timeline
Hospitality Intern
Morgan State Athletics
10.2024 - Current
Operations Quality Seasonal Manager
My Fridge Rental
07.2024 - 10.2025
Community Service Coordinator
Females United To Uplift Reshape & Educate
05.2024 - Current
Campus Events Committee Member
Females United To Uplift Reshape & Educate
02.2023 - Current
Front of House Intern /Hostess
The Pig
06.2022 - 08.2022
Bachelor of Science - Business Administration & Hospitality Management
Morgan State University
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