KNyla Rouse
Augusta,GA
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Augusta, GA
12.2022 - Current
- Updated item descriptions for accurate tracking of stock levels in computer system
- Assisted customers in selecting items that met their individual needs and preferences.
- Responded promptly to customer inquiries via phone calls or emails.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
- Collaborated with colleagues to manage daily responsibilities during high-volume periods.
- Greeted customers and answered product or service questions.
Process Assistant
Amazon
Appling, GA
03.2023 - 12.2023
- Monitored process performance to ensure compliance with established standards.
- Contributed to the development of optimized process protocols.
- Assisted in developing strategies for streamlining operations through automation initiatives.
Customer Service Cashier
Kroger
Augusta, GA
11.2020 - 08.2021
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Delivered detailed explanations regarding company policies, warranties, guarantees, financing options and other relevant aspects.
- Operated cash registers to process payments for goods and services.
- Offered insight into product pricing and assisted customers with questions about store products and services.
Education
High School Diploma -
George P Butler Highschool
Augusta, GA05-2022
Skills
- Upbeat and Outgoing Attitude
- Customer Service
- Flexible Schedule
- Advertising and marketing
Timeline
Process Assistant
Amazon
03.2023 - 12.2023
Personal Shopper
Walmart
12.2022 - Current
Customer Service Cashier
Kroger
11.2020 - 08.2021
High School Diploma -
George P Butler Highschool
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