Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Koana Petit

Brooklyn,NY

Summary

Energetic massage therapist with a associate degree in Massage Therapy and six years of experience in customer-focused roles. Skilled in delivering exceptional client service, attentive communication, and maintaining a welcoming atmosphere. Bilingual in French and Creole, seeking to leverage strong interpersonal skills in a therapeutic setting.

Professional with comprehensive background in therapeutic practices, equipped to deliver exceptional client care. Proven ability to tailor treatments to individual needs, enhancing client satisfaction and overall well-being. Highly collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Proficient in various massage techniques and maintaining serene, client-focused atmosphere.

Confident massage therapist with knack for client relationship building and customer service. Possess great physical strength and judgement.

Compassionate therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level massage therapist position. Ready to help team achieve company goals.

Recent graduate with foundational knowledge in Massage Therapy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

10
10
years of professional experience

Work History

Sales Associate

Five Below
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Waitress

Applebee's
01.2019 - 01.2020
  • Delivered exceptional customer service by accurately taking and processing orders, enhancing overall guest satisfaction
  • Managed phone orders with precision, ensuring timely and accurate communication between customers and kitchen staff
  • Attended to the needs of guests promptly, promoting a welcoming and efficient dining environment

Sales Associate/Cashier

Toys R Us
01.2015 - 01.2018
  • Assisted customers by providing detailed information about merchandise, enhancing their shopping experience
  • Operated cash registers and ensured transaction accuracy, contributing to efficient and reliable payment processing
  • Maintained a welcoming and friendly store atmosphere, fostering positive customer interactions

Education

Associate - Massage Therapy

ASA College
Brooklyn, NY
06.2023

Skills

  • Customer-Oriented Approach
  • Excellent Communication Skills
  • Bilingual in French and Creole
  • Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Body treatments
  • Trigger point massage
  • Sports massage
  • Social skills
  • Range of motion improvement
  • Treatment Planning
  • Anatomy
  • Strong manual dexterity
  • Shiatsu technique

Timeline

Sales Associate

Five Below
12.2023 - Current

Waitress

Applebee's
01.2019 - 01.2020

Sales Associate/Cashier

Toys R Us
01.2015 - 01.2018

Associate - Massage Therapy

ASA College
Koana Petit