Kobe Austin
East Rutherford
Summary
Dedicated barista with proven skills in customer service, cash handling, and attention to detail, aiming to deliver exceptional experiences and drive sales growth. Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well versed in customer satisfaction, and dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
East Rutherford, NJ
01.2024 - 09.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, ensuring a welcoming and friendly atmosphere.
- Operated espresso machines and equipment efficiently, maintaining cleanliness and functionality.
- Processed transactions accurately using point-of-sale systems while handling cash responsibly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Customer Service Cashier
ShopRite
Wallington, NJ
11.2021 - 08.2023
- Trained new cashiers on company policies and operational procedures for efficiency.
- Utilized POS system to handle customer cash and credit card transactions.
- Monitored inventory levels at registers, facilitating timely restocking efforts.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Implemented best practices for cash handling, improving accuracy in daily reconciliations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
Becton Regional High School
East Rutherford, NJ06.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Active listener
- Adaptive and creative
Timeline
Barista
Starbucks
01.2024 - 09.2025
Customer Service Cashier
ShopRite
11.2021 - 08.2023
High School Diploma -
Becton Regional High School