Dedicated & highly motivated individual with demonstrated strengths in customer relations, time management and trendtracking. Whos excellent verbal and written communication skills cultivate positive and productive relationships.
Overview
10
10
years of professional experience
Work History
Relief / Lumber Grader
Sierra Pacific Industries
03.2023 - Current
Increased lumber production efficiency by accurately grading and sorting lumber according to industry standards.
Enhanced overall quality of products by meticulously identifying defects in lumber and ensuring proper categorization.
As a Relief I oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Played a crucial role in the manufacturing processes by operating equipment according to production standards and safety guidelines.
Managing production teams, ensuring quality standards are met, implementing safety protocols, resolving production issues, and proper training of employees.
Coffee Server
Dutch Brothers
06.2015 - Current
Adhered to all safety sanitation and food handling guidelines and regulations
Pleasantly interacted with customers while making product recommendations during hectic periods to promote a fun positive environment
Processed all forms of payment
Head Bartender
CR Gibbs
01.2016 - 01.2023
Boosted bar profitability by providing exceptional service to manage guests in a high-volume fast-paced environment
Consistently exceeded customer service expectations to earn positive feedback
Operated POS systems, excepted payments and processed credit card transactions
Trained new employees
Followed alcohol awareness procedures and always complied with state and federal laws
Banquet and Fine Dining Server
CR Gibbs
02.2015 - 08.2016
Used memorization techniques to take customer orders
Made wine recommendations based on customer requests and extensive wine expertise
Head server for catering events with 100+ guests
Created memorable guest experiences and many loyal satisfied return regular customers
Skills
Excels in fast-paced work environment
Multitasking under extreme pressure
Problem-solving
Performance optimization
Point of sale systems
New employee training
References
John Parratt, JParratt@spi-ind.com
Chad Barnes, Chad017698@yahoo.com
Bradley Rullman, bradley@crgibbs.com
Specialacknowledgement
BEST OF THE NORTH-STATE 2022 WINNER. 'Server of the Year'