Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kobe Cooper

Des Moines,IA

Summary

Dynamic and detail-oriented professional with a clean driving record and a positive attitude, experienced at Brewers Meat as a Delivery Driver. Proven ability to enhance customer satisfaction through effective communication and teamwork, while efficiently managing deliveries and inventory. Skilled in GPS and route planning, ensuring timely service and safety compliance.

Hardworking employee enthusiastic about learning in this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Delivery Driver/Apprentice Butcher

Brewers Meat
08.2025 - 12.2025
  • Delivered products efficiently to ensure timely service for customers.
  • Maintained accurate records of deliveries and inventory management.
  • Followed safety protocols while operating delivery vehicles and handling products.
  • Communicated effectively with team members regarding delivery schedules and routes.
  • Adapted to changing delivery demands and adjusted routes as needed.
  • Inspected vehicle before each delivery to ensure operational safety and compliance.
  • Provided excellent customer service during interactions at delivery locations.
  • Assisted in loading and unloading products, ensuring proper handling techniques were used.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Customer Support Specialist

Uhaul Moving And Storage
04.2025 - 08.2025
  • Provided prompt and effective support to customers via phone, email, and live chat.
  • Resolved customer inquiries by identifying issues and providing appropriate solutions.
  • Documented interactions in CRM system to ensure accurate tracking of customer concerns.
  • Collaborated with team members to improve response times and enhance service quality.
  • Maintained up-to-date knowledge of products and services to better assist customers.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Reduced call handle time, allowing for more customer inquiries to be resolved each day.
  • Conducted routine maintenance tasks to ensure equipment functionality and safety compliance.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Self-motivated, with a strong sense of personal responsibility.

Cashier

Ace Hardware
05.2024 - 04.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Assisted in inventory management by restocking shelves as needed.
  • Ensured compliance with company policies regarding cash handling and security measures.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.

Sales Associate

Walgreens
01.2021 - 03.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
  • Assisted in inventory management, restocking shelves, and organizing product displays effectively.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Educated customers on promotions, products, and health services available at Walgreens.

Education

High School Diploma -

Great Oaks
Des Moines, IA

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • GPS and route planning
  • Clean driving record

Interests

  • I participate in a variety of outdoor recreational activities
  • Committed to improving personal fitness through regular participation in working out and training in a mixed marshall arts gym

Timeline

Delivery Driver/Apprentice Butcher

Brewers Meat
08.2025 - 12.2025

Customer Support Specialist

Uhaul Moving And Storage
04.2025 - 08.2025

Cashier

Ace Hardware
05.2024 - 04.2025

Sales Associate

Walgreens
01.2021 - 03.2023

High School Diploma -

Great Oaks
Kobe Cooper