Kobe Fagan

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Ensured quality control by examining and removing expired products from inventory.

Resolved discrepancies between invoices and received shipments.

Assisted in organizing and replenishing inventory across various store sections.

Managed register operations to deliver hassle-free and prompt customer service.