Kobe Gilliam
Oklahoma City,OK
Summary
At Sodexo Healthcare, excelled in patient escort role by enhancing transport efficiency and patient safety, leveraging skills in patient transportation and emotional support. Demonstrated exceptional teamwork and collaboration, contributing to quality improvement initiatives. Maintained strict adherence to HIPAA and safety protocols, ensuring compassionate and efficient patient care.
Overview
3
3
years of professional experience
Work History
Patient Escort
Sodexo Healthcare
Oklahoma City, OK
07.2021 - Current
- Safeguarded confidential patient information per HIPAA regulations while discussing transport details with medical staff members.
- Supported infection control initiatives by following proper hand hygiene practices and wearing personal protective equipment when necessary during transports.
- Ensured patient safety by properly utilizing transport equipment and adhering to hospital guidelines.
- Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
- Participated in ongoing education programs to stay up-to-date on best practices related to transporting patients safely.
- Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
- Contributed to quality assurance efforts by participating in departmental meetings, providing input to improve patient transport services.
- Increased efficiency in the transport department by accurately documenting all transport-related information in electronic systems.
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.
- Expedited discharge processes for patients by promptly responding to requests for transportation services upon clearance.
- Reduced delays in patient transfers by effectively communicating with clinical staff regarding changes in patient condition or readiness for transport.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maintained a high level of physical fitness to meet the demands of transporting patients safely and efficiently throughout the facility.
- Eased patient anxiety during transports by engaging in compassionate conversation and answering any questions regarding the process.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Education
Kinesiology
Skills
Patient tagging
Emotional support
Equipment moving
Bedside manner
Patient transportation
Safety protocols
Medical inventory management
Equipment transport
Flexible and Adaptable
Organization and Time Management
Training and Development
Teamwork and Collaboration
Dependable and Responsible
First Aid/CPR
Timeline
Patient Escort - Sodexo Healthcare
07.2021 - Current
University of Central Oklahoma - , Kinesiology