Kobe Hall
Lakeland,FL
Summary
Dynamic leader with proven expertise in team leadership and creative problem-solving, honed at Pizza Hut. Excelled in maintaining high customer satisfaction and operational efficiency, showcasing strong decision-making and POS system proficiency. Adept at fostering positive workplace culture and driving sales growth, demonstrating a unique blend of technical and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Shift Leader
Pizza Hut
12.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Sales Associate
Leslie's Pool Supplies
06.2018 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - Automotive Engineering
Traviss Technical College
3225 Winter Lake Rd 06.2020
Skills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Creative Problem-Solving
Timeline
Shift Leader
Pizza Hut
12.2021 - Current
Sales Associate
Leslie's Pool Supplies
06.2018 - 12.2021
High School Diploma - Automotive Engineering
Traviss Technical College
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