Kobe Johnson
Brooklyn,NY
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Custodian
Wegmans
Brooklyn, NY
02.2021 - Current
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Operated and maintained cleaning equipment, ensuring optimal performance and safety compliance.
- Assisted in training new custodial staff on best practices and safety protocols.
- Managed inventory of cleaning supplies, ensuring availability while minimizing excess stock levels.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Checked in and stocked inventory throughout facility.
Cashier
Wegmans
Brooklyn, NY
08.2019 - Current
- Processed customer transactions efficiently and accurately, ensuring a smooth checkout experience.
- Assisted in training new cashiers on systems and customer service protocols to enhance team performance.
- Managed cash drawer operations, maintaining accountability and accuracy during shifts.
- Resolved customer inquiries and complaints promptly, contributing to enhanced satisfaction ratings.
- Collaborated with management to optimize checkout procedures, enhancing workflow and productivity.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Arts - Induvial Studies
Alfred State College
Alfred, NY05-2025
High School Diploma -
Benjamin Banneker Academy
Brooklyn, NY05-2021
Skills
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Room setup and breakdown
- Physical stamina
- Inventory management
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Money handling
- Customer relations
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Conflict resolution
- Product restocking
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- Payment collection
Timeline
Custodian
Wegmans
02.2021 - Current
Cashier
Wegmans
08.2019 - Current
Associate of Arts - Induvial Studies
Alfred State College
High School Diploma -
Benjamin Banneker Academy