Kobe Lozano
West Sacramento,CA
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
2
2
years of professional experience
Work History
General Merchandiser
Target
West Sacramento, CA
08.2023 - Current
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Customer Service Representative
Hot 8 Yoga
San Jose, CA
10.2021 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Contacted customers about potential service upgrades, new yoga services and account changes.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Bakery Assistant
California Bakehouse
San Jose, CA
12.2022 - 06.2023
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Stocker/Front End Associate
Costco Wholesale
Fairfield, CA
05.2022 - 12.2022
- Palletized merchandise for easy movement to sales floor locations.
- Faced products on shelves and displays to meet company policies.
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Education
Some College (No Degree) - Civil Engineering
Sacramento State University
Sacramento, CASkills
- Customer Service
- Product Merchandising
- Quality Control
- Stock Management
- Adaptive Team Player
- Team Development
- Multi-Task Management
- Conflict Mediation
Timeline
General Merchandiser
Target
08.2023 - Current
Bakery Assistant
California Bakehouse
12.2022 - 06.2023
Stocker/Front End Associate
Costco Wholesale
05.2022 - 12.2022
Customer Service Representative
Hot 8 Yoga
10.2021 - 07.2023
Some College (No Degree) - Civil Engineering
Sacramento State University