Kobi Roberson
Cordova,TN
Summary
Skilled Electronics Repair Technician with background in diagnosing, repairing, and maintaining a wide range of electronic devices. Strengths include strong problem-solving skills, deep understanding of circuit boards and electrical systems, and capability to provide high-quality customer service. Previous responsibilities have made substantial impact on reducing device downtime and improving operational efficiency. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electronics Repair Technician
FedEx
Collierville, TN
08.2022 - Current
- Performed routine maintenance and repairs on all types of electronic equipment, including portable printers, scales, radios, and other devices.
- Conducted tests to ensure that equipment was functioning properly after repairs were completed.
- Installed software upgrades for operating systems and applications.
- Assisted customers in troubleshooting problems with their electronics products via email.
- Trained new technicians on basic electronics repair techniques.
Electronic Technician
AppleOne, FedEx Repair Service Center
Collierville, TN
09.2021 - 08.2022
- Installed and configured new hardware components for customers.
- Repaired malfunctioning electrical components with appropriate tools and instruments.
- Documented detailed reports on repair work completed including all parts used, labor costs..
- Navigate online system to log all printers repaired throughout the day, as well as consume the parts that were used.
- Required to keep up with production expectations.
Repair Technician
Flex
Memphis, TN
03.2020 - 04.2021
- Troubleshoot, Repair, and test MacBook Air and MacBook Pro models
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
Education
CompTIA A+ - IT Foundations
Tech901
Memphis, TN2022
High School Diploma -
Independence High School
Mckinney, Tx06.2019
Skills
- Leadership
- Customer service
- Multitasking
- Problem solving
- Advanced troubleshooting
- Time management abilities
- Visual Inspection
- Quality Control
- Excellent Communication
- Parts Ordering
- System Testing
- Goal Setting
- Record-keeping
- Hardware Configuration
Certification
CompTIA A+
Timeline
Electronics Repair Technician
FedEx
08.2022 - Current
Electronic Technician
AppleOne, FedEx Repair Service Center
09.2021 - 08.2022
Repair Technician
Flex
03.2020 - 04.2021
CompTIA A+
CompTIA A+ - IT Foundations
Tech901
High School Diploma -
Independence High School
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