Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Transportation Security Inspector-Surface
U.S Department of Homeland Security
03.2010 - 10.2025
Hours worked per week: 40
Secret Clearance Level
I Band – Surface Inspector since January 2016
I Band Pipeline Security Assessment Team (PSAT)/Pipeline Division Region 4– May 2019 – October 2025
(this was a detail with HQ until July 4, 2022, when it became an official position)
Attended PHMSA training in OKC, OK – July 2019
Completed Gas Transmissions Training, Orlando, FL – March 2020
Work directly with Pipeline Critical Facility Security Review (CFSR) Program Manager
Schedule Pipeline CFSRs since October 2020
Travel scheduler for PSAT members to attend CFSRs since October
Schedule PSAT members to attend CFSRs across the United States
Send travel authorization letter to each PSAT member and leadership
Coordinate travel
Expertise in review and oversight of CFSR
Initiate list of Pipeline Operators to conduct CFSRs each year
Update Pipeline Critical Facility (CF) lists-CFSR spreadsheet – HQ uses to reference critical facilities to track CFSRs conducted throughout the year
Track and update current status of CFSR program
Outreach to Pipeline Operators to schedule meetings to conduct CFSRs. Answer any questions they may have. Meet with high level executives and management.
Work with Pipeline Contractors to conduct CFSRs
Coordination of travel
Review of pipeline operator’s workbooks prior to conducting CFSRs
Review of workbooks completed by contractor prior to presenting the final product to Pipeline Operators
Review of Standard Operating Procedures with the contractors for the CFSR program
Review prior CFSRs conducted on Pipeline Operators
Review of Pipeline Operator’s Corporate Security Plans, Emergency Response Plans, Site-Specific Security Plans, and any other documents to create a Gap Analysis Report for the Operator
Conduct CFSRs throughout the United States (review of workbooks virtually then travel to conduct on-site facility assessments)
Conduct in-briefings with pipeline operators prior to conducting CFSRs
TSA Team-Lead conducting CFSRs on behalf of TSA Headquarters
Conduct out-briefings to pipeline operators after each CFSR
Create Pipeline Operator’s profiles in Salesforce to submit outreaches for CFSRs and Follow-ups
Conduct CFSR follow-up 6, 12, and 18 months to Pipeline Operators assigned to me after the CFSR has been conducted
Conduct inquiries and/or investigates to security incidents, violations, or other incidents based on the National Incident Management Systems (NIMS).
Outreach to Pipeline Operators who have been assigned to me (to include those without critical facilities)
Outreach with Pipeline Operators with regards to Security Directives
Experience in utilizing pipeline Industrial Controls Systems (ICS), Operational Technologies (OT), Supervisory Control and Data Acquisitions (SCADA) and/or other informational technologies (IT) systems to assist operators in possible security gaps or issues
Bi-weekly Headquarters meetings with CFSR and CSR Program Managers
Weekly PSAT Meetings with Assistant Administrator Sonya Proctor
Participate in unclassified briefings for Pipeline Operators
Salesforce Pipeline approver for all entries submitted for Region 4
Excellent written and oral communication skills
TSS CFSR Program Manager, Nate Beam, 202-253-9982
I Band Surface Inspector – Salt Lake City Field Office
U.S Department of Homeland Security
03.2010 - 07.2022
Area of Responsibility: Utah and Montana – Surface Program
Trained two (2) new Surface Inspectors
Maintain budget for Surface – Utah Field Office
Provide technical expertise and support for criminal investigations related to investigations and incidents
Subject matter expert in the following listed inspections/outreach/security activities:
1570.201 - Rail security coordinator inspections
1580.203 – Location and shipping information for certain rail cars inspections
1570.201 – Rail security coordinator for passenger rail inspections
1570.203 – Reporting significant security concerns for passenger rail inspections
1582 – Public Transportation and Passenger Railroad Security Training Rule
1584 – Highway and Motor Carrier Security Training Rule
Conduct Mass Transit BASE inspections, where my stakeholder received the Gold Standard Award
Conduct HWY BASEs (Baseline Assessments for Security Enhancements)
Conduct Risk Reduction Survey outreaches to assess rail yards and ensure TIH cars are not left unattended
Conduct Wildcard outreaches to ensure TIH cars are not left in unsecured areas
Conduct Universal Enrollment Service (UES) quality assurance assessments
Conduct Station Profiles for Mass Transit Station Platforms
Conduct SETA (Security Emphasis through Assessment) on School Bus Districts
Conduct RMAST (Risk Mitigation Activities for Surface Transportation)
Participated in Freight Rail Corridor Assessment in Salt Lake City, UT
Assisted with Pipeline Corporate Security Review of Questar Gas with TSNM
Completed Risk Assessment for Valley Regional Transit, Boise, ID
Creates/prepares enforcement investigative reports and makes recommendation to leadership and legal counsel regarding type of action and penalty based on the violation.
Input Inspections, Outreaches and Investigations into Salesforce database
Conduct Administrative Inquiries as they are assigned
Outreach with Surface/Pipeline Stakeholders to ensure understanding of Regulatory requirements and/or Security Directives
Implements Security Directives
Conduct inquiries and/or investigates to security incidents, violations, or other incidents based on the National Incident Management Systems (NIMS).
Participate in VIPR activities
Attended the Region 5 Compliance Workshop in Portland, OR - October 2015
Assisted in creation of Surface Program in the State of Idaho
Transportation Security Inspector-Aviation
U.S Department of Homeland Security
08.2007 - 03.2010
Hours worked per week: 40
Secret Clearance Level
Regulatory Playbook Team Lead
Property Custodian – Regulatory and PIO
Assigned Airport: Canyonlands (CNY)
Assigned Aircraft Operators: Jetblue Airways, US Airways, Mesa Airways and Great Lakes Aviation (CNY)
Attended Global Terrorism Conference July 2009
Completed Rail Course in Pueblo, CO - August 2008
Completed Investigations Course in Oklahoma City, OK September 2008
Assigned General Aviation Airports: Milford, Delta, Green River, Canyonlands, Blanding, Bluff, Bullfrog Basin, Cal Black, Hanksville and Monticello
Assigned Flight Schools: Diamond Flight Center, Red Tail Aviation in Moab, Air Gyro Aviation, Suncrest Aviation and Utah Valley University
Input Inspections, Outreaches and Investigations into PARIS database
Conducted Administrative Inquiries as they are assigned to me
Participated in VIPR activities
Assisted San Antonio International Airport with FY2009 RAP September 6th through September 30th 2009
Participated in Airport Strike at SFO May 2009, conducting MSP inspections
Participated with Surface Inspectors on 1580 Inspections, Wildcards and SAIs
Completed Basic CORE training in Oklahoma City, OK - 2007
Supervisor to contact: Dennis Stanley, 801-360-2498
Supervisory Transportation Security Officer
U.S Department of Homeland Security
06.2004 - 08.2007
Hours worked per week: 40
Responsible for eight lanes at checkpoint for screening of passengers
Responsible for a team of over 40 transportation security officers
Enforce policies and procedures that are outlined in the SOP
Balancing of workload among officers to ensure security of all baggage
Monitor and report status of daily activities to management
Represent officers to obtain information or needed resources to fulfill workload
Resolution of officer and passenger issues
Point of contact for airlines
Set precedence of customer service and security to each of my officers
Dual-Function certified
OSARP certified
Supervisor to contact: Cathleen Veater, cell 801-573-0745
Lead Transportation Security Officer
U.S Department of Homeland Security
09.2002 - 06.2004
Hours worked per week: 40
Level 3 TSA Secret Clearance SSBI
Responsible for a team of 10-15 security officers
Balancing of workload among officers to ensure security of all baggage
Monitor and report status of daily activities to supervisor
Represent team to obtain information or needed resources to fulfill workload
Resolution of officer and passenger issues
Set precedence of customer service and security to each of my officers
Supervisor Customer Care
Access Long Distance/McLeodUSA
12.1999 - 05.2002
Hours worked: 40-50
Responsible for a team of 15 customer care representatives
Team consisted of Large Business, Small Business and Escalations
Extensive knowledge of telecommunication services
Responsible for customer care for six states
Executive Corporate Office Manager
Access Long Distance/McLeodUSA
05.1997 - 12.1999
Hours worked: 40-50
Facilitated merger between Access Long Distance and McLeodUSA
Executive Office Manager for CEO, President and Vice President of Access Long Distance
Managed corporate office for Access Long Distance: accounts payable, accounts receivable, budgeting procedures and reconciliations
Booked travel for all staff members
Calculated commissions paid to salespeople company-wide
Responsible for all inquiries regarding commissions or allocations of accounts payable
Accounts Payable/Switch Entry/Corporate Liaison
Access Long Distance/McLeodUSA
07.1994 - 05.1997
Hours worked: 40-50
Managed accounting database and calculated daily batches for incoming payments
Processed input to switch system, allowing customers to run over Access Long Distance’s network
Served as liaison between corporate headquarters and site offices
Education
Associates Degree of Science -
Salt Lake Community College
Salt Lake City, UT
01.2009
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Delta High School
Delta, UT
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Salt Lake Community College
Salt Lake City, UT
01.1994
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Dixie College
St. George, UT
01.1993
Skills
Proficient in Microsoft Office Suite
Security risk assessment
Emergency preparedness
Intrusion detection
Asset protection
Threat analysis
Investigative techniques
Behavioral observations
Threat assessment
Threat management
Incident reporting
Customer service and assistance
Threat mitigation
Customer relations skills
Team development
Certification
Transportation Security Inspector Training - 2009-2025
Physical Security Training, Federal Law Enforcement Training Facility
Pipeline Training - 2019-2025
CyberSecurity Training - 2022-2025
Training
SD2C virtual training – October 2022
101 Critical Infrastructure Protection for the public (cybersecurity) – October 2021
Cyber-essentials – October 2021
Don’t wake up to ransomware attack – October 2021
Foundations of Cybersecurity for Managers – October 2021
Completed Gas Transmissions Training, Orlando, FL – March 2020
Completed First Observer Plus trainer training (General Surface and Pipeline) – October 2019
Completed Pipeline OJT – September 2019
Completed PHMSA training – July 2019
Completed Surface OJT Instructor Course – September 2016
Completed Physical Security Training – FLETC
Completed FLETC – Land Transportation Antiterrorism Training Program – August 2012
Completed Highway Base Training in Nashville, TN - October 2011
Completed POC Pipeline Training (Argonne National Labs) in Chicago, IL - September 2011
Completed Highway Motor Carrier Security/VIPR training, Pueblo, CO - August 2011
Completed BNSF Chain-of-Custody training – May 2011
Completed Transit Rail Investigations Training – February/March 2011
Completed Transit Systems Security Training – February/March 2011
Completed Hazardous Materials Training Course – February/March 2011
Completed FEMA Continuity of Operations Course – November 2011
Completed Surface CORE August 2010
U.S. DOT Motor Carrier Safety and Compliance Course - September 2010
TSI Recurrent Training - November 2010
Reid Technique of Interviewing and Interrogation Basic and Advanced – April 2010
Completed TSI OJT - November 2008
Completed Wicklander-Zulawski Investigators Course - September 2008
Completed Rail Training - August 2008
Completed TSI Basic CORE - November 2007
Completed Ekman training - July 2007
Leadership Challenge Training - June 2005
Awards
Certificate of Appreciation – August 2020, Promoted to I Band – January 2016, Extra Mile Award – January 2015, Utah Transit Authority’s Chief’s Medal of Excellence Award – June 2014, Salt Lake City Award – Excellence – April 2014, Certificate of Promotion to H Band TSI – February 2009, National Group Award – Regulatory- March 2009, Certificate of Appreciation – San Antonio Airport & Compliance Team – September 2009, Member of Safety Action Team 2006-2008, Certificate of Promotion to Supervisory Transportation Security Officer - June 2004, Leadership Challenge Completion Certificate - June 2005, Patriot Award - November 2005, July 2007, and October 2007, High Five Award – September 2006, November 2006, April 2009, and April 2013
Timeline
Transportation Security Inspector-Surface
U.S Department of Homeland Security
03.2010 - 10.2025
I Band Surface Inspector – Salt Lake City Field Office
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Management and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs EnforcementManagement and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs Enforcement
Attorney at U.S. Department of Homeland Security, U.S. Citizenship and Immigration ServicesAttorney at U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services