Kodjo SEGBEDJI
FAIRFIELD,CA
Summary
Dynamic Healthcare Administrator with proven expertise at Air Force, adept at managing patient services and enhancing care coordination. Skilled in Tricare benefits administration and patient advocacy, I excel in optimizing administrative processes to support over 400 patients weekly. Strong communicator and problem-solver, committed to delivering exceptional family support and resource navigation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Administrator
Air Force
Fairfield TRAVIS AFB
02.2022 - Current
Senior Airman and Healthcare Administrator/EFMP Technician.|Travis Air Force Base.|Fairfield, California, Feb 22 – Present.
- Served in the Hearts, Lungs, and Vascular departments, directly supporting the care of approximately 400 patients weekly through efficient administrative processes.
- Currently, I manage the Patient Services Center, overseeing patient portal access, comprehensive Tricare benefits guidance for members, meticulous medical records management, and accurate processing of admissions, dispositions, births, and death certificates.
- Efficiently process patient referrals, ensuring timely access to specialized medical care.
- Provided dedicated support as an Exceptional Family Member Program (EFMP) Technician, assisting families with resource navigation and coordination of care.
Education
Bachelor of Science - Health Care Administration
Grand Canyon University
Phoenix, AZ04-2025
Skills
- Healthcare Administration
- Exceptional Family Member Program (EFMP):
- Patient Services
- Leadership and Management
- Communication & Interpersonal
- Technical Skills: AHLTA, MHS Genesis, Patient Portal Systems, Microsoft Office Suite (Word, Excel, PowerPoint)
Languages
French
Native/ Bilingual
English
Full Professional
Certification
- Graduate at Airman Leadership School.
Accomplishments
- Airman of the Quarter.
Affiliations
- Hiking
- Soccer
- Events MC
Timeline
Healthcare Administrator
Air Force
02.2022 - Current
Bachelor of Science - Health Care Administration
Grand Canyon University