Kody Burns
Longview,US
Summary
Finance, sales, and customer service professional with over a combined nine years of diverse experience, including a tenure as a sonar technician in the U.S. Navy. Demonstrates strong leadership and adaptability, with proven skills in team management and troubleshooting electronic systems, as well as quick learning from the ground up. Committed to enhancing customer service and leveraging analytical skills to drive results in a collaborative environment.
Overview
7
7
years of professional experience
Work History
Finance/Sales/Customer Service
Vanguard Auto of Hughes Springs
02.2023 - 06.2023
- Dedicated to learning quickly and working hard, consistently demonstrating strong punctuality and a collaborative spirit.
- Engage customers with tailored financial solutions, fostering trust and satisfaction that drives repeat business.
- Analyze customer needs to provide effective sales solutions, improving service delivery and enhancing client relationships.
- Assist team members in achieving sales targets, promoting a positive work environment and encouraging continuous improvement.
- Analyze customer feedback to refine service delivery, leading to improved sales performance and stronger client relationships.
Sonar Technician (STG)
United States Navy
01.2018 - 01.2022
- Performed sonar operations and analysis, enhancing detection accuracy and contributing to mission success.
- Collaborated with team members to troubleshoot sonar equipment, fostering a culture of shared knowledge and continuous improvement.
- Conducted detailed assessments of sonar data, leading to actionable insights that improved operational efficiency.
- Trained junior technicians on sonar systems, demonstrating commitment to knowledge transfer and team development.
Stocker
Walmart
01.2016 - 01.2018
- Maintained inventory accuracy, ensuring timely restocking which improved product availability and enhanced customer satisfaction.
- Executed efficient loading and unloading of trucks, reducing wait times and streamlining the supply chain process.
- Supported efficient product location for customers, enhancing their shopping experience and increasing store foot traffic.
Education
NETWORK & CYBERSECURITY ANALYST -
Kilgore College
Kilgore, TXHIGH SCHOOL DIPLOMA -
Avinger High School ISD
SONAR TECHNICIAN TRAINING -
Sonar Technician Surface Auxiliary School
Skills
- Adaptability
- Communication
- Client Relationship
- Industrial Safety
- Inventory Management
- Project Management
- Risk Assessment
- Sales Strategy
- Team Management
- Troubleshooting
- Inventory management
- Financial solutions
- Data management
References
References available upon request.
Timeline
Finance/Sales/Customer Service
Vanguard Auto of Hughes Springs
02.2023 - 06.2023
Sonar Technician (STG)
United States Navy
01.2018 - 01.2022
Stocker
Walmart
01.2016 - 01.2018
NETWORK & CYBERSECURITY ANALYST -
Kilgore College
HIGH SCHOOL DIPLOMA -
Avinger High School ISD
SONAR TECHNICIAN TRAINING -
Sonar Technician Surface Auxiliary School
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