Kody Chen
Austin,TX
Overview
7
7
years of professional experience
Work History
Shadow Experience
VA Pittsburgh Healthcare System
06.2025 - 06.2025
- Participated in patient programming and support groups to better understand patient experiences.
- Developed patient rapport and discussed patient concerns.
- Observed various interdisciplinary team meetings, patient intakes, ethical counsels, case work, and mental assessment.
Behavioral Health Extern
The Montrose Center
06.2024 - 06.2024
- Improved patient satisfaction by providing compassionate support and clear communication during visits.
- Bolstered patient safety by adhering to strict hygiene, sanitation, and safety procedures.
- Increased clinic efficiency through diligent inventory management.
- Worked through regular ethics exercises to strengthen confidentiality techniques.
- Collaborated with staff to coordinate community outreach events promoting mental health awareness.
Operations Assistant
Katy Fence Staining
05.2023 - 08.2023
- Assisted the operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
Cashier
Peking Buffet
05.2018 - 12.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors of Arts - Psychology, Social Work
University of Texas At Austin
Austin, TX05-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
Extracurricular activities
Member of (un)Jaded:
- (un)Jaded is a mental health and service organization intended to destigmatize mental health and encourage social advocacy amongst the AAPI community.
Assistant Director and Lead Editor - Jordan High School Newscast
- August 2023 – May 2024
- Founding Member.
- Shot, edited, and planned segments for the broadcast.
- Contributed to the creation of new programming.
- Managed communication between members.
Timeline
Shadow Experience
VA Pittsburgh Healthcare System
06.2025 - 06.2025
Behavioral Health Extern
The Montrose Center
06.2024 - 06.2024
Operations Assistant
Katy Fence Staining
05.2023 - 08.2023
Cashier
Peking Buffet
05.2018 - 12.2020
Bachelors of Arts - Psychology, Social Work
University of Texas At Austin