KODY HOOVER

Respond to and coordinate emergency response assets to spill sites.

Manage customer, agency, and inter department communications and relationships pertaining any necessary information about the job (manifests, profiles, invoices, etc.).

Maintain professional appearance and attitude at all times while representing EWMI.

Remain flexible and multi task to ever developing situations that may arise on spill sites for the client, agency, or company needs.

Respond to company & client business 24/7 in a timely manner and relay all necessary information to management/field personnel.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Developed and maintained relationships with external vendors and suppliers.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Skilled at working independently and collaboratively in a team environment.
• Worked flexible hours across night, weekend, and holiday shifts (on call 24/7)
• Coordinated appropriate waste disposal facilities and generate profiles according to waste characteristics & pricing.
• Procure manifests, labels, temporary EPA ID numbers for waste disposal & transportation.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Monitored project progress, identified risks and took corrective action as needed.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Identified plans and resources required to meet project goals and objectives.
• Maintained open communication by presenting regular updates on project status to customers.
• Monitored project performance to identify areas of improvement and make adjustments.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Negotiated and managed third-party contracts related to projects.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Oversee and manage all generated waste from projects (cradle to grave) on every assigned project.

• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Monitored employee performance for compliance with regulations and policies.
• Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
• Prepared and submitted reports on job progress and safety conditions to upper management.
• Met with customers to resolve issues and build productive relationships.
• Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
• Planned and scheduled field activities according to set timelines and order of operations.
• Administered disciplinary actions to workers violating safety regulations and company policies.
• Kept teams on task to complete projects on time.
• Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
• Generate manifests & labels according to waste characteristics for disposal & transport.

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Conducted regular reviews of operations and identified areas for improvement.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Improved emergency response times by participating in routine drills, simulations, and team training exercises.
• Handled emergency spills and environmental cleanup requests with organized approach.
• Removed soil, debris and other materials from spill sites and placed in appropriate containers.
• Mitigated environmental risks through proper containment, storage, and disposal of hazardous materials according to industry standards.
• Operated power tools, industrial cleaning equipment and sprayers to remove harmful substances from surfaces.
• Located and removed radioactive materials, contaminated soil and fuel.
• Moved and loaded drums and containers and performed lab packs.
• Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.

• Inspected incoming and outgoing materials for accuracy and quality.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Communicated with production team members about quality issues.
• Examined products for imperfections and defects.
• Performed visual inspections and non-destructive tests where appropriate.
• Updated quality control records and reports.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Kept detailed records of quality and imperfect products.
• Followed standard operating procedures for inspections and tests.
• Sampled products to verify compliance with standards
• Identified where product issues were coming from and rectified issues.
• Removed imperfect products from shipment line.
• Upheld safety regulations within the workplace by consistently following guidelines during inspections.
• Monitored product quality at all stages of production process.
• Aided in reducing material waste by identifying recurring issues early on in the production cycle.
• Followed safety protocols while handling hazardous materials.
• Improved production efficiency with timely reporting of inspection results to relevant parties.
• Trained other workers in inspection and testing procedures.
• Operated and maintained testing equipment.
• Recorded inspection and test results on data sheets.
• Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Examined doors, windows and gates to verify security.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Wrote detailed reports of all security breaches and investigations.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.