Open To Work
KODY HOOVER
BAKERSFIELD
Work Preference
Summary
Proven leader in operations management with a strong focus on team development and training. Skilled in optimizing workflows and enhancing operational efficiency while ensuring compliance. Demonstrated ability to resolve conflicts and foster a collaborative work environment in high-pressure situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rapid Response Supervisor
EWMI
05.2024 - 03.2026
- Supervised daily operations to ensure compliance with organizational policies.
- Coordinated training sessions for new staff on company procedures and safety protocols.
- Managed inventory levels and facilitated timely restocking of essential supplies.
- Developed schedules for team members to optimize workflow and efficiency.
- Conducted performance evaluations to assess team member contributions and growth.
- Implemented process improvements to enhance operational effectiveness across departments.
- Led team meetings to discuss goals, challenges, and strategies for better performance.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed strategies to improve team performance and productivity.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Operations Manager
Ten-West Environmental
04.2022 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Coordinated project workflows to optimize resource allocation effectively.
- Trained staff on best practices in waste management and compliance.
- Developed and maintained strong relationships with clients and stakeholders.
- Led cross-functional meetings to facilitate communication across departments.
- Managed scheduling, training and inventory control.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed daily operations for environmental services and solutions.
- Coordinated appropriate waste disposal facilities and generate profiles according to waste characteristics & pricing.
- Procure manifests, labels, temporary EPA ID numbers for waste disposal & transportation.
Project Manager
Ten-West Environmental
11.2019 - 04.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored project progress, identified risks and took corrective action as needed.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project performance to identify areas of improvement and make adjustments.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Negotiated and managed third-party contracts related to projects.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Oversee and manage all generated waste from projects (cradle to grave) on every assigned project.
Field Supervisor
ANCON
06.2019 - 11.2019
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored employee performance for compliance with regulations and policies.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Met with customers to resolve issues and build productive relationships.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Planned and scheduled field activities according to set timelines and order of operations.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Kept teams on task to complete projects on time.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Generate manifests & labels according to waste characteristics for disposal & transport.
Rescue Supervisor
Pro Safety & Rescue Inc
02.2017 - 06.2019
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Rescue & Hazmat Technician
Patriot Environmental Services
12.2012 - 02.2017
- Responded to emergency spills and environmental cleanup requests, ensuring systematic and efficient management of hazardous situations.
- Contained, stored, and disposed of hazardous materials according to industry standards, reducing environmental risks.
- Executed cleanup of biohazards and industrial waste, adhering strictly to safety protocols to maintain a safe working environment.
- Removed soil, debris and other materials from spill sites and placed in appropriate containers.
- Located and removed radioactive materials, contaminated soil and fuel.
- Moved and loaded drums and containers and performed lab packs.
- Operated power tools, industrial cleaning equipment and sprayers to remove harmful substances from surfaces.
- Improved emergency response times by participating in routine drills, simulations, and team training exercises.
- Collaborated with team in high-pressure settings to meet operational demands.
- Managed tasks effectively under pressure to meet strict deadlines.
- Acquired new skills rapidly to enhance team performance and operations.
- Engaged with colleagues and clients positively to foster a supportive atmosphere.
- Adapted schedule to include nights, weekends, and holidays to ensure coverage.
- Built and sustained positive relationships with colleagues and stakeholders for effective collaboration.
Quality Assurance Inspector
Conglas
12.2011 - 12.2012
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Communicated with production team members about quality issues.
- Examined products for imperfections and defects.
- Performed visual inspections and non-destructive tests where appropriate.
- Updated quality control records and reports.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Kept detailed records of quality and imperfect products.
- Followed standard operating procedures for inspections and tests.
- Sampled products to verify compliance with standards
- Identified where product issues were coming from and rectified issues.
- Removed imperfect products from shipment line.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Monitored product quality at all stages of production process.
- Aided in reducing material waste by identifying recurring issues early on in the production cycle.
- Followed safety protocols while handling hazardous materials.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
- Recorded inspection and test results on data sheets.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
Security Guard
Conglas
12.2010 - 12.2011
- Ensured safety of staff and visitors through proactive surveillance and effective communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Verified credentials of persons entering and exiting facility to maintain security.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Documented security activities and incidents by updating shift logs and producing detailed daily reports.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Acted as a deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in a safe environment.
- Trained new security personnel on best practices, promoting consistency and effectiveness within the team.
Education
High School Diploma -
Frontier High School
Bakersfield, CA06-2010
Some College (No Degree) - Occupational Health and Safety
Columbia Southern University
Orange Beach, ALSkills
- Operations management
- Inventory management
- Supply chain coordination
- Project management
- Customer relationship management
- Business development
- Budget management
- Performance evaluation
- Employee training
- Staff development
- Employee development
- Coaching and mentoring
- Training and mentoring
- Attention to detail
- Complex Problem-solving
- Documentation and reporting
- Customer service
- Team management
- Waste management
- Inventory control
- Project management
Certification
- 40 Hour Hazwoper
First Aid & CPR
DOT HM181
Hazmat Technician
FEMA 100, 200, 300, 700, 800
Defensive Driving
Supervisor Sexual Harassment
Alcohol & Drug Impairment (Identifying)
Forklift
Aerial Lift
Timeline
Rapid Response Supervisor
EWMI
05.2024 - 03.2026
Operations Manager
Ten-West Environmental
04.2022 - 05.2024
Project Manager
Ten-West Environmental
11.2019 - 04.2022
Field Supervisor
ANCON
06.2019 - 11.2019
Rescue Supervisor
Pro Safety & Rescue Inc
02.2017 - 06.2019
Rescue & Hazmat Technician
Patriot Environmental Services
12.2012 - 02.2017
Quality Assurance Inspector
Conglas
12.2011 - 12.2012
Security Guard
Conglas
12.2010 - 12.2011
High School Diploma -
Frontier High School
Some College (No Degree) - Occupational Health and Safety
Columbia Southern University