Summary
Overview
Work History
Education
Skills
Timeline
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Kody Jarrett

Huntersville,NC

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Quality Control Inspector/Encapsulation Machine Operator

Dynamic Neutraceuticals
08.2020 - Current
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Technical Support Representative

Corning
03.2017 - 08.2020
  • Documented support interactions for future reference.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Monitored systems in operation and quickly troubleshot errors.
  • Assisted with updating technical support best practices for use by team.
  • Researched and identified solutions to technical problems.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Associate

Harris Teeter
06.2013 - 03.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Central Piedmont Community College
Charlotte, NC

Skills

  • Complex Problem-Solving
  • Project Records
  • Teamwork and Collaboration
  • Computer Skills
  • Performance Management
  • Quality Assurance Controls

Timeline

Quality Control Inspector/Encapsulation Machine Operator

Dynamic Neutraceuticals
08.2020 - Current

Technical Support Representative

Corning
03.2017 - 08.2020

Customer Service Associate

Harris Teeter
06.2013 - 03.2017

Central Piedmont Community College
Kody Jarrett