Kody Linebaugh
Henderson,NV
Summary
Proven leader with a track record of enhancing customer satisfaction and team efficiency at Taco Amigo. Excelled in time management and customer relations, significantly improving service quality. Initiated employee development programs, boosting team performance. Skilled in employee scheduling and adept at resolving customer complaints, fostering loyalty and repeat business.
Overview
21
21
years of professional experience
Work History
General Manager
Taco Amigo
06.2002 - 05.2023
- Managed day to day operations, hiring, training, schedules, accounting and customer service.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated training program to improve areas of weakness.
Customer Service Representative
VASA Fitness
01.2015 - 08.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Basic-EMT - Emergency Medical Services
Community Ambulance Health Science Center
Henderson, NV06.2024
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT06.2006
Skills
- Team Player
- Time Management
- Customer Relations
- Communication Skills
- Hard and Dependable Worker
- Self-Starter
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Customer Service Representative
VASA Fitness
01.2015 - 08.2015
General Manager
Taco Amigo
06.2002 - 05.2023
Basic-EMT - Emergency Medical Services
Community Ambulance Health Science Center
High School Diploma -
Pleasant Grove High School
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