Skilled Aviation Quality Analyst experienced in precision measurement tools, aircraft schematics & blueprints, and root cause corrective action reports. High degree of computer literacy in a professional and personal setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receiving Inspector
Pratt & Whitney
04.2025 - Current
Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Customer Service Representative
The UPS Store Inc.
08.2024 - 04.2025
Responded to customer requests for products, services, and company information.
Investigated and resolved accounting, service and delivery concerns.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Exhibited high energy and professionalism when dealing with clients and staff.
Implemented and developed customer service training processes.
Quality Inspector
radius Aerospace
05.2022 - 07.2024
Extensive knowledge of aircraft & component drawings, blueprints, schematics, & various forms of aircraft technical data.
Troubleshot & maintained aircraft structures, systems, components, & special equipment.
Performed dip tank inspections, Continuity & ground testing, post-autoclave composite inspections, & DFT paint testing.
Experience writing and executing QAR and SQWK documents.
Inspected components for clearance, tolerances, proper installation, & operation.
Maintained, developed, & updated a variety of electronic &/or hard copy reports & records which may be confidential or sensitive in nature.
Proficient with calibrated measuring tools, basic hand tools, & aircraft specific equipment.
Responsible for presenting Final Acceptance & Customer End Item Inspections.
Quickly identify nonconforming material and forward it through the correct processing channels.
Customer Service Associate
THE UPS STORE
01.2020 - 05.2022
Sorted and processed an average of 1000 pieces of mail per day, ensuring accurate delivery and timely distribution, improving office efficiency.
Part of a team which was commended for accuracy and speed of package processing.