Kody Norby
Lake Stevens,WA
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to investigate and troubleshoot problems successfully.
Overview
2
2
years of professional experience
Work History
Lead Prep Cook
Black Sheep Gifts
Bellingham, WA
05.2023 - 02.2025
- Adhered to all safety standards while operating kitchen equipment such as ovens and fryers.
- Managed ordering, receiving, storing, prepping, cooking, plating, garnishing, labeling and rotating all food items in accordance with health code regulations.
- Followed recipes accurately to ensure consistent product quality.
- Monitored inventory levels of ingredients and notified management when supplies were low.
Customer Service Representative
Coastal Administrative Services
Bellingham, WA
08.2024 - 01.2025
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
Education
Bachelor of Science - Computer Networking And Cyber Secuirty
Whatcom Community College
Bellingham, WA12-2023
Skills
- Team collaboration
- System administration
- Network configuration
- Software installation
- System diagnostics
- Customer service
- Problem solving
- Virtualization technologies
- Troubleshooting and Diagnostics
- Network monitoring
- Network systems installation
- Network troubleshooting
Timeline
Customer Service Representative
Coastal Administrative Services
08.2024 - 01.2025
Lead Prep Cook
Black Sheep Gifts
05.2023 - 02.2025
Bachelor of Science - Computer Networking And Cyber Secuirty
Whatcom Community College
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