Kody Witherspoon
Denton,TX
Summary
Driven by a passion for the automotive performance industry, I've honed my expertise over a decade, notably at various performance shops throughout the DFW Metroplex, where I significantly enhanced my operational processes. My proficiency and exceptional customer service skills not only foster repeat business but also cement my role as a dependable team player, eager to exceed expectations.
Overview
11
11
years of professional experience
Work History
Service Advisor
All Wheel Drive Tuning
Flower Mound, TX
10.2022 - Current
In 2022 I felt the need to pursue a more passion based career approach as I felt like that was the only way I could further myself and really put all of myself into my job. AWDtuning has been a huge step towards what my goals have been in having a career in the automotive performance industry. In the two years I’ve been with them I’ve really grown and pushed myself to continually improve my processes and expanding what I can do and offer the shop. My current duties include constant tracking, maintaining, and replying of 5+ contact forms, writing estimates, customer relations, multimedia posting, parts ordering and inventory tracking, week to week scheduling for shop.
Technician
Gearheads Performance
Arlington, TX
10.2013 - 12.2013
Performance technician, Ford Mustang based shop
Service Advisor
Signature Auto Service
Euless, TX
03.2021 - 10.2022
General auto repair shop, job duties included service writing, cleaning, answering calls/emails, etc
Technician
DSG Performance
06.2020 - 03.2021
Performance technician, Ford Mustang based shop.
Auto Shop Assistant
Trackstar Motorworks
Haltom City, TX
11.2018 - 03.2020
Shop assistant, handled clients with tuning and install request. Handled media posting, Light tech work.
General Manager
Fort Worth Axe Factory
Fort Worth, TX
02.2016 - 08.2017
General Manager
Handled appointments, reservations and 4 other employees.
Education
Associates Degree - Automotive Repair
Universal Technical Institute
Coppell, TX02.2013
High School -
Lamar High School
Arlington, TX05.2012
Skills
Knowledge of the performance aftermarket world; with over ten years of experience in the automotive aftermarket world
Necessary skills; proficient in ShopMonkey, TekMetric, Mitchell, Quickbooks, Meta Business, WIX, etc Customer service, satisfaction, and connection, not just providing a service but being part of an experience that keeps people coming back
General mechanical and technical knowledge
Dependability and Determination to make an impact;
Something I take a lot of pride in is being a part of team and to me a huge part of that is dependability I want to be someone that can be relied upon and help out in more ways than what is required Doing the bare minimum should never be anyone’s baseline And being there everyday and on time are things that go without question for me
Timeline
Service Advisor
All Wheel Drive Tuning
10.2022 - Current
Service Advisor
Signature Auto Service
03.2021 - 10.2022
Technician
DSG Performance
06.2020 - 03.2021
Auto Shop Assistant
Trackstar Motorworks
11.2018 - 03.2020
General Manager
Fort Worth Axe Factory
02.2016 - 08.2017
Technician
Gearheads Performance
10.2013 - 12.2013
Associates Degree - Automotive Repair
Universal Technical Institute
High School -
Lamar High School